Marketing Agent

Backed by our national strength and our local partners’ role is to be a steady presence, a source of comfort and guidance, and a partner in celebrating the life and legacy of the person who has passed. Perform outreach to members of community and assist sales team and funeral arrangers with building relationships and informing legacy and potential client families of our products and services.Develop new prospects and community-based contacts using the provided call list.Represent the company in a professional and caring manner, maintaining a professional personal appearance and employing honesty, integrity, and ethical methods.Carefully screen call list and maintain record of contacts, accounts, and orders.Make appointments and complete appointment cards.Contact and schedule potential client families for an appointment for a sales presentation.Educate on pre-need sales and cemetery merchandise and services as well as interment right options using scripts and established marketing programs.Answer questions from potential customers who are responding to advertisements.Maintain positive and proactive communication and cooperation with all departments to ensure a smooth service process for the family.Report all progress to the Sales Manager (or Unit Leader) as directed, completing and submitting all required reports in a timely manner, on a daily and weekly basis.Protect confidentiality of company and client family information, including sales and marketing programs and materials, names and addresses of client families and employees, and other related information.Perform other duties as assigned. Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.Ethics and Values - Adheres to appropriate (for the setting) and effective set of core values and beliefs during both good and bad times; acts in line with those values; rewards the right values and disapproves of others; practices what he/she preaches.Role Competencies 1 to 2 years of experience in sales or marketing role preferred. The pay range for this role is based on a wide range of factors that are considered in making compensation decisions regardless of race, gender, age, religion, or any other protected characteristic.