Marketing and Campaign Assistant

The Marketing and Campaign Assistant maintains the daily operations of the customer service and lead generation team. This position develops, implements, and maintains processes, procedures, and programs to improve customer service and is responsible for promoting company standards and engaging employees to drive customer loyalty and customer engagement through customer service. JOB REQUIREMENTS: Other Knowledge, Skills, or Abilities Required: • 1 to 3 years of Customer Service experience • Ability to cross-train and develop team members • Excellent verbal and written communication • Ability to multi-task and react well under pressure and treat others with respect • Identifies and resolves problems promptly • Prioritizes and plans work activities • Focuses on solving conflicts and listening to others without interrupting • Work efficiently and effectively, both independently and as a team • Balances team and individual responsibilities and helps build a positive team spirit • Adapts and is able to deal with frequent changes in the work environment • Able to manage difficult or emotional customer situations and respond promptly to service requests to meet customer commitments For immediate consideration, apply with a copy of your resume today! • *We are an equal opportunity employer.