Marketing and Communications Manager

Position summary:

The Domestic Violence Resource Center is seeking a creative and enthusiastic marketing professional to lead all marketing and communications efforts for our dynamic non-profit. The Marketing & Communications Manager is responsible for promoting the Domestic Violence Resource Center’s goals, values, and objectives in a consistent voice through storytelling and community engagement. Reporting to the Executive Director, this position coordinates the Domestic Violence Resource Center’s efforts to build and maintain effective relationships with donors, the community, and the media.

Essential functions:

The following statements are intended to describe the general nature and level of work being performed by incumbents assigned to do this job. They are not intended to be an all-inclusive list of responsibilities, duties and skills required of personnel so classified.

Primary Responsibilities:

· Leads the development, implementation, and ongoing stewardship of DVRC’s brand platform, including organizational positioning, key messages, visual identity, and brand standards; ensures that the brand accurately reflects DVRC’s history, mission, and services.

· Develops and implements a comprehensive, measurable internal and external communications strategy aligned with DVRC’s strategic plan, organizational priorities, audiences, and annual calendar. Identifies key audiences, messages, communication channels, opportunities, and measures of success.

· Communicates on behalf of DVRC, responding to media inquiries; prepares other staff or volunteers by acting as media liaison and by providing talking points or otherwise facilitating

media interaction. Develops press releases, media advisories, public statements and other commentary responding to current events or critical incidents.

· Develops a crisis communications plan with support from the Executive Director, Director of Operations, and Marketing & Communications Committee. Crises can range from natural disasters to acts of violence or breach of confidentiality.

· Manages and grows DVRC’s social media strategy with compelling, engaging content that highlights community need and the impact of DVRC’s work.

· Oversees content development, graphic design, and distribution of DVRC materials including printed reports, collateral, and newsletters.

· Establishes and monitors measurable outcomes and metrics; analyzes and compiles results and makes recommendations to improve strategy, audience engagement, and organizational impact.

· Manages the DVRC website, overseeing updating, organizing, and posting materials.

· Serves as staff liaison to the Board Marketing & PR Committee.

· Helps plan and execute fundraising events in collaboration with the Senior Development Manager.

· Creates meaningful donor communications and stewardship materials in collaboration with the Senior Development Manager.

Qualifications & Skills:

· Bachelor’s degree in Communications, Journalism, English, Marketing, or related field. Minimum 3-5 years of relevant work or equivalent combination of education and experience.

· Excellent oral and written communication and storytelling skills.

· Familiarity with social media platforms and video editing for social media.

· Proficiency with MS Office Suite, design tools, and CRMs.

· Disciplined and able to maintain confidentiality.

· Some schedule flexibility for evening or weekend events.

Compensation and Benefits:

· Salary: $60,000 - $64,000 annually, commensurate with experience

· Health Insurance: Health insurance benefits provided

· Paid Time Off: Generous PTO package available after successful completion of the probationary period

· Retirement: 3% retirement match

· Short-Term Disability: Coverage provided

Pay: $60,000.00 - $64,000.00 per year

Benefits:

Dental insurance
Health insurance
Paid time off
Retirement plan
Vision insurance

Work Location: In person