Marketing Assistant

They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Under the supervision of the Community Manager, the Marketing Assistant’s primary responsibility includes interfacing with prospective residents at the community, handling day-to-day issues with current residents, and coordinating the renewals of existing leases. • Effectively lease apartments in accordance with budget guidelines • Follow Fair Housing Standards in all dealings with prospects and residents • Conduct outside marketing under the direction of the Assistant Manager and the Community Manager • Coordinate the application review for each lease including credit and income verifications and background checks • Complete lease packets and files for each resident to include the lease, all addendums and other proper documentation and signatures • Ensure the condition of leased apartments prior to move-in, including a final inspection • Follow up with residents throughout their lease terms, promote the annual renewal campaign for the community, manage lease renewals and complete lease documents • Daily Opening and Closing Procedures: Perform a daily marketing inspection, including the check (spruce up) of the model, the condition of the leasing path, and amenities areas. Knowledge, Skills, and Abilities Required • Professional and enthusiastic demeanor resulting from sales, leasing, marketing or customer service experience • Able to demonstrate a positive attitude and to enthusiastically and effectively communicate the benefits of the apartment community to prospective students, their parents, and university personnel • Excellent customer service, sales and negotiation skills • Good communication and listening skills • Able to speak effectively before groups of customers or employees of organization • Able to read and understand lease documents • Able to be an effective team player and interact well with others • Organized and detail-oriented Patient, even-tempered and works well under pressure • Able to read and interpret documents such as safety rules, legal correspondence, and procedure manuals • Able to write routine reports and correspondence • Able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. • Able to compute rate, ratio, percentage, discounts, and pro-rations • Able to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form • Effective time management skills • Able to maintain confidentiality • Able to follow directions from a supervisor • Able to understand and follow posted work rules and procedures • Able to accept constructive criticism • Able to work weekends or overtime as job requires • Knowledgeable in Microsoft Word and Excel • Knowledge in Entrata preferred