Marketing Assistant/Receptionist

Marketing Assistant & Receptionist

Position Summary

Isbell Rentals is seeking a highly organized and creative individual to serve in a dual role as Marketing Assistant and Receptionist. This position combines front office responsibilities with hands-on marketing support, making it ideal for someone who enjoys interacting with people while also creating engaging content.

As the first point of contact for clients, tenants, vendors, and visitors, the receptionist portion of this role sets the tone for the entire company. In addition, the marketing component supports our team through video content creation, social media assistance, and the use of modern tools such as AI to help produce creative and engaging marketing materials.

The ideal candidate is professional, friendly, tech-savvy, and comfortable working in a fast-paced environment where multitasking and creativity are equally important.

Key Responsibilities

Front Office / Reception Duties

Greet all visitors warmly and professionally, ensuring a positive first impression of Isbell Rentals

Answer and direct incoming phone calls efficiently and accurately

Manage multiple lines of communication including phone, email, and in-person inquiries

Assist tenants, homeowners, and vendors by providing accurate information or routing requests to the appropriate department

Enter and update information in company systems such as AppFolio

Assist with work order intake and help identify routine vs. urgent requests

Maintain a clean, organized, and welcoming front office environment

Handle incoming and outgoing mail, deliveries, and office correspondence

Provide general administrative support to team members as needed

Maintain professionalism and confidentiality at all times

Marketing Assistant Duties

Assist with creating short-form video content for social media platforms

Help develop creative marketing ideas for listings, community engagement, and brand awareness

Use AI tools and marketing software to help create graphics, captions, and marketing materials

Assist with posting and scheduling content on company social media channels

Support listing marketing including photos, videos, and property highlights

Help capture behind-the-scenes content from the office and community events

Collaborate with the marketing team on campaigns and creative ideas

Required Skills & Qualifications

Strong multitasking and time-management skills

Excellent verbal and written communication skills

Friendly, professional demeanor with strong customer service instincts

Comfortable appearing in or assisting with video content creation

Creative mindset with interest in social media marketing

Basic understanding or familiarity with AI tools used in marketing

Ability to stay organized and calm in a fast-paced environment

High attention to detail and strong follow-through

Comfortable using computers, phones, and office software

Preferred Qualifications

Previous receptionist, customer service, or administrative experience

Experience with social media platforms such as Instagram, Facebook, TikTok, or YouTube

Basic video editing skills or willingness to learn

Experience in property management, real estate, or a professional office environment

Familiarity with AppFolio or similar property management software is a plus