Marketing Associate

As we continue to grow, we are looking for a creative, highly organized Marketing Associate to support our trade show operations, digital communications, and day-to-day marketing & sales needs. What You’ll Do Event & Trade Show Coordination • Plan and execute trade show and event logistics, including booth setup, travel, hotel bookings, giveaways, and promotional materials • Coordinate with vendors and event organizers to confirm registrations, shipping, booth specs, and deadlines • Manage pre- and post-show activities, including outreach, lead handoff to sales, and ROI reporting • Represent Lightspeed Voice at industry tradeshows and events, traveling often to oversee logistics, engage with prospects and partners, and promote the brand on-site Digital Communications & Engagement • Manage and monitor live digital channels including Webchat, Facebook Group, Google Reviews, and social media pages (Facebook, LinkedIn, X) • Respond to messages and comments in a timely, professional manner, ensuring smooth handoff to sales, support, or billing teams as needed • Gather customer feedback from digital channels and share insights with internal stakeholders • Provide excellent digital customer service while reinforcing brand presence and community engagement What You’ll Bring • Strong communication skills and the ability to collaborate cross-functionally and with external partners • High attention to detail and the ability to manage multiple priorities and deadlines • Passion for marketing, technology, and customer engagement • Experience or interest in tools like Canva, Microsoft Office Product Suite, and marketing platforms (e.g. Mailchimp, ExhibitDay, Apollo) • Familiarity with CRM systems (e.g. Dynamics, Salesforce, HubSpot) and social media scheduling tools (e.g. Loomly, Buffer, Later) • Self-starter mentality with a results-driven and accountable approach