Marketing Business Partner - Mission Pet Health

The Marketing Business Partner is a self-starter and growth-driver who will work closely with marketing and operational leadership to drive visits and new client growth for Mission hospitals. This role will be responsible for reviewing hospital analytics to identify opportunities for growth, communicating with hospital and regional operations teams, and implementing strategies that deliver a proven impact on new client phone and online booking conversion rates, new client growth, visit growth, and client retention. This team member will collaborate with other members of the marketing team, third-party agencies, and Mission operational team members.

Travel required: Less than 25%

Essential Functions
• Maintain and uphold the Core Values and Mission Statement of Mission.

New Client Growth, Visit Growth & Analysis
• Review data and identify opportunities for hospital growth.
• Communicate and execute opportunities with a sense of urgency to drive growth.
• Be willing to learn and identify new opportunities for hospitals beyond the standard scope of work & metrics.
• Demonstrating understanding of analysis and effective communication on how to track success for hospitals and present that success back to the marketing team.

Operational Leadership Relationships
• Hold meetings and advise regional operations directors on marketing opportunities for their hospitals in need of new clients and overall visit growth.
• Build a rapport of trust and partnership with hospital leadership – Regional Operations Directors, Hospital Managers & Medical Directors.
• Collaborate with all operational leadership to have a pulse on next steps, and adjust strategies based on each hospital's unique needs.
• Assess all hospital requests as an opportunity for growth, prioritize and communicate those opportunities to hospital leadership.

Additional Functions

Strategic Partnerships & Leadership
• Join meetings with strategic partners to collaborate on new initiatives.
• Join marketing leadership meetings and speak to strategy and plan for hospitals needing demand.

Required Knowledge, Skills And Abilities

Qualitative Requirements
• Shows confidence and data acumen in meetings presenting to Regional Operations Directors and Hospital Practice Managers on a consistent basis and focuses efforts on priority marketing recommendations.
• Shows a deep understanding of the data presented, including where it comes from and how to use it to effect change.
• Resource of trust for other team members to ask questions and learn from.

Quantitative Requirements
• Demonstrates increases in Marketing business metrics listed below for your hospitals:
• New Client Growth
• New Client Conversion Rate
• Online Booking Completion Rate
• Email Capture Rate
• Google Review Rating

Required Education And Experience
• Bachelor’s degree in Business, Marketing, Advertising, PR, or similar.
• 2 to 5+ years of similar work experience, preferably in an analyst, operational, or business-focused role in retail, healthcare, or other multi-location industry, preferred.
• Excellent project management and organizational skills with strong attention to detail to handle multiple priorities concurrently.
• Demonstrated ability to think strategically and manage on-time deliverables.
• Excellent communication, written, and presentation skills
• Able to build rapport and establish positive working relationships with co-workers, operational teams, and management.

How You're Supported

As part of the Mission Pet Health Home Office team, you'll be joining a collaborative group of professionals dedicated to supporting our hospital teams and shaping the future of veterinary medicine.

Competitive Compensation

A competitive salary and a comprehensive benefits package.

Total Wellbeing

Comprehensive coverage including Health, Dental, and Vision insurance, plus 24/7 access to doctors through Teladoc.

Financial Health

Plan for your future with a 401k featuring a generous company match, plus Life Insurance and Short-Term Disability options.

Commitment to Growth

Benefit from significant opportunities for upward mobility and career growth within a rapidly expanding organization.

A Collaborative Culture

Join a nationwide community of over 20,000 veterinary professionals and a Home Office team that lives by our WAG values.

Valuable Perks

Enjoy generous paid time off and company-wide holidays, discounted veterinary care for your pets, and access to an online discount platform.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.