Oct. 1, 2026

Marketing & Client Engagement Specialist

Newhorizonscareergroup Toledo, Ohio

We are seeking a creative and communication-focused Marketing & Client Engagement Specialist to support digital outreach, client relationships, and engagement activities centered around destinations, experiences, and client services. This role is well suited for someone who enjoys connecting with people, creating engaging content, building relationships, and helping clients explore options based on their interests and needs.Key Responsibilities Create and share digital content designed to inform and engage prospective and existing clientsHighlight destinations, accommodations, experiences, and service options through digital marketing and outreachSupport social media marketing and online engagement activitiesResearch destinations, experiences, seasonal opportunities, and other topics relevant to client interestsBuild and maintain relationships with prospective and existing clientsRespond professionally to inquiries generated through social media, referrals, and other outreach activitiesCommunicate with clients to better understand their interests, preferences, and service needsResearch and provide relevant information and options based on individual client interestsFollow up with prospective clients and maintain ongoing communicationAssist with promoting destinations, experiences, services, and special opportunitiesSupport referral and relationship-based marketing activitiesMaintain consistent and professional communication across digital platformsTrack engagement and outreach activity to identify topics and opportunities generating client interestMaintain organized records of client communication and outreach activitiesQualificationsStrong written and verbal communication skillsCreative and comfortable developing ideas for digital contentGood interpersonal and relationship-building abilitiesComfortable using social media and online communication platformsInterest in researching destinations, experiences, and client optionsStrong organizational and time-management skillsAbility to work independently and manage multiple prioritiesComfortable learning new digital tools, systems, and platformsReliable follow-through and attention to detailPrevious experience in marketing, social media, communications, customer service, sales, hospitality, or client relations is helpful but not requiredTraining & SupportRemote work environmentStructured initial trainingOngoing role-specific trainingAccess to online tools and resources

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