Marketing & Communications Manager

Ensures necessary remediation is taken.Recommends workflow, policy, and procedure changes based on observations from performance metrics, outcomes, and feedback.Ensures the department maintains compliance with all employee-related reporting and tracking.Responsible for assignment workflows for the Marketing and Communications team to ensure the production of internal and external deliverables.Ensures task deadlines are met related to all deliverables.Ensures production and content aligns with FHCN’s business goals. Oversees content creation for The Book Nook and PACE’s social media posts and communications.Completes reports to measure ROI and KPIs on multiple/all digital platforms.Responsible for preparing digital marketing activity reports monthly and quarterly.Monitors patient web correspondence and deploys ARMS reports as appropriate.Supports the development of reports to the Vice President of Marketing and Public Relations.Responsible for adhering to the Attendance and Absenteeism Policy, recognizing that regular attendance is considered an essential function of all FHCN positions. Possesses specific advanced knowledge and skills, including written and verbal communication skills, computational, computer, and technical skills, and mathematical knowledge frequently acquired through completion of a Bachelor’s degree in Marketing, Digital Technologies, preferred or comparable work experience; and A combination of relevant experience and completion of a high school diploma with a minimum cumulative GPA of 2.5, or General Educational Development (GED) with a minimum overall score of 162.5, and healthcare-related knowledge frequently acquired through completion of a trade school, para-professional, or certificate-type program. Ability to develop sophisticated presentations in Microsoft PowerPoint, including the use of embedded objects, transitions, and other elements.Advanced knowledge and ability to capture and report on Google Analytics and all social media platforms.Advanced knowledge and proficiency in Adobe Creative Suite, Canva, multiple social media scheduling platforms, and task scheduling platform. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.