Marketing Coordinator

Columbia Forest Products is seeking a highly organized and detail-oriented Marketing Coordinator to support the Customer Rewards Program administration and facilitate marketing communications and day-to-day campaign coordination.

This role is ideal for someone interested in building a career in marketing, communications, or sales support. Especially someone who enjoys organization, writing, and supporting customer-facing projects. It will expose the individual to many sides of Columbia, its products, markets, and other influential CFP team members.

Key Responsibilities

Rewards Program Coordination (40% of time)

* Manage day-to-day coordination of the Customer Rewards Program, including enrollments, updates, documentation filing, and participant communication.

* Use LINKS program management system to track customer participation, activity, and account updates.

* Coordinate Rewards payment processing, including verifying amounts, and documenting approvals in cooperation with CFP’s finance team.

* Maintain digital and physical records forRewards participants, including enrollment forms, payment run documents, and supporting materials.

* Assist field sales representatives in uploading PFP reimbursement requests to the shared site and manage approvals based on the reward program guidelines.

* Seek out and assist in making improvements to Rewards documentation, filing systems, and communication processes.

Marketing Support (45% of time)

* Assist with social media content planning, scheduling, and posting.

* Help gather assets, organize photos, and create copy for digital marketing campaigns.

* Assist with internal communications such as newsletters, employee updates, or company announcements.

* Help organize and maintain marketing files, photo libraries, brand assets, and campaign materials.

* Support sample request communication, customer follow ups, or sales related requests as needed.

*Graphic Design / Content Assistance*

Depending on skill set, this role may also assist with:

* Simple graphic design updates using approved brand templates.

* Social media graphics, email or flyer development, and presentation visuals.

* Basic photo organization, resizing, and editing.

* Building reusable graphic templates for routine marketing needs.

* Assist in video production and product photo sheets.

Cross Department Support (15% of time)

* Work closely with Marketing, Sales, Customer Service, and Production teams to gather accurate information for marketing campaigns.

* Support project coordination between marketing and other departments.

* Assist with organizing internal product knowledge from other departments into useful sales and marketing materials.

Required Qualifications

* Strong organizational skills and attention to detail

* Ability to manage digital files, spreadsheets, and forms.

* Strong written communication skills.

* Comfortable working in Microsoft Office and SharePoint.

* Ability to manage multiple tasks and follow processes.

* Ability to handle customer information, payment documentation, and internal records with accuracy and confidentiality.

* Basic social media literacy or better.

* Willingness to learn about hardwood plywood, decorative panels, and Columbia Forest Products product lines.

* Less than 10% travel

* Associate's degree or equivalent work experience.

Preferred Qualifications

* Interest in marketing, communications, design, or customer support. in marketing, communications, design, or customer programs.

* Experience with basic graphic design, branded templates, or content creation tools.

* Previous marketing, administrative, customer service, or program coordination experience.