Marketing Project Manager

Crafted is hiring a digital and marketing Project Manager with 5+ years of experience in an agency environment to lead complex engagements across strategy, brand, creative, content, development, and demand generation. This role is ideal for someone who thrives in a collaborative agency environment, enjoys creating structure, and knows how to move complex work forward while maintaining strong client and team relationships. What You'll Do Own project workflows, deliverables, assets, approvals, and information across internal teams, clients, and third-party vendors.Build and manage project plans for brand marketing, digital, creative, content, development, and demand generation programs.Partner closely with Account Management and practice area leads to plan, execute, and launch client initiatives.Manage multiple complex client engagements while maintaining visibility across priorities, timelines, budgets, risks, and dependencies.Coordinate resources and workflows across multidisciplinary teams of 15 or more people.Manage project tasks, schedules, and resource allocation in Jira.Lead internal project meetings with Account Services and Professional Services team members.Align project teams around weekly client priorities and support Account Management with expectation management.Identify workflow gaps, project risks, resource constraints, and opportunities to improve delivery.Balance project scope, budget, timeline, quality, and team capacity.Support project scoping, estimates, timelines, and resource planning for business development opportunities.Participate in the delivery of strategy-focused work for clients.Document project approaches, decisions, responsibilities, and workflows throughout each phase of work.Help evolve Crafted’s Project Management Office by improving planning, communication, reporting, and execution.Use AI-assisted project management tools and practices, where appropriate, to support project planning, meeting documentation, workflow visibility, risk identification, reporting, and resource coordination while following Crafted’s confidentiality, data security, and client requirements. 5 or more years of digital and marketing project management experience in an agency environment.Experience managing multiple complex client engagements for middle-market and/or Fortune 500 clients.Experience coordinating resources and workflows across large, multidisciplinary teams.Strong understanding of integrated agency operations and core disciplines, including account management, strategy, creative, UX, content, paid media, analytics, technology, finance, and quality assurance.Proficiency with project management platforms such as Jira, Microsoft Project, or similar tools.Working knowledge of Microsoft Excel, CRM systems, time-tracking applications, financial analysis tools, data management tools, and AI-enabled productivity tools.Excellent written and verbal communication skills.Strong problem-solving, organizational, prioritization, and attention-to-detail skills.Bachelor’s degree or equivalent professional experience.Ability to work a hybrid schedule in Charlotte, North Carolina.