Marketing Representative In House Pre Arrival Renter

**As a New Buyer/Renter Pre-Arrival Marketing** **Representative,** **you would be responsible for executing your position’s responsibilities in alignment with our Spirit of Service culture and driving company success through performing the following tasks to the highest standards:**

**Production**

* Responsible for personal performance metrics.

* Meet or exceed expectations for marketing metrics.

* Ensure guests meet minimum eligibility.

**Executes Strategy**

* Champion Hilton quality customer care culture throughout all Marketing channels.

* Manage personal workloads and update reports accordingly

* Distribute only HGV authorized information, collateral, and materials.

* Maintain location operating standards.

* Follow gifting procedures.

* Support guest and concierge service

**Drives Execution**

* Assist with tour or marketing related issues.

* Communicate guest needs to resort operations and support a positive guest experience.

* Confirm appointments with guests to ensure tour reservations and maximize show rate,

**Drive for Results**

* Responsible for ensuring all marketing initiatives are being delivered.

* Create and foster and motivated team environment.

**Overall**

* Must be available to work weekends, holidays, mornings, nights, and any other days/ hours as required per business needs.

* Carries out all reasonable requests by management.

* Requires intermediate Microsoft Office & Operating system knowledge.