Marketing Services Campaign Program Manager

Key Responsibilities: • Manage a team of global marketing services professionals in a fast-paced, deadline-driven environment with rapidly changing priorities and a high volume of projects as well as the ability to collaborate with cross-functional teams (including brand teams, agency partners, technology delivery teams, campaign operations and campaign production) • Coordinates campaign timelines for the client and manage client expectations throughout delivery • Key participant in weekly, monthly, and quarterly client meetings sharing operational reporting, KPIs, and drives project improvement opportunities • Leads, manages, and coaches the campaign management and operations team on-shore and off-shore with shared focus on growth of existing skillset • Collaborates with Customer Marketing Strategy and Planner, Release teams, Client and related Marketing Services teams to ensure successful campaign execution • Recognizes opportunities for expansion of existing services and/or potential for new services; leverages SMEs across the organization to aide in sales opportunities • Evaluates and streamlines business processes to maximize efficiency and effectiveness as it relates to campaign operations and execution • Participates in strategic planning meetings with the client and manages resource utilization and forecasting demand; ability to prioritize based on client’s business goals • Participates in knowledge sharing across the Marketing Services practice, specifically with other Campaign Program Managers Basic Qualifications: • Minimum of 7-8 years of experience in a marketing services delivery role within Direct Marketing, Campaign Management, Marketing Service Provider, Marketing Agency, and/or Marketing Operations • Minimum of 2 years in a management position managing a team of global marketing services professionals. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Maryland, New York or Washington as set forth below. Accenture is an Equal Opportunity Employer. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.