Marketing, Social Media

Marketing, Social Media & Sales Assistant

Naples Princess • Miss Naples • Port O Call Marina
Location: Naples, Florida

Position Overview

We are seeking an energetic, creative, and highly organized Marketing, Social Media & Sales Assistant to support the Naples Princess, Miss Naples, and Port O Call Marina.

This is a dynamic, hands-on position ideal for someone who enjoys marketing, social media, sales, hospitality, and special events. The right candidate will help tell the story of our brands, create engaging content, support sales efforts, and assist in turning inquiries into memorable experiences on the water.

No two days are exactly the same. This role offers the opportunity to work both behind the scenes and directly with our boats, guests, sales team, and operations.

Key Responsibilities

Marketing & Social Media

Assist with the development and execution of marketing initiatives for all three brands.Create, schedule, and publish engaging social media content across platforms including Facebook and Instagram.Capture photos and videos aboard our boats, at the marina, and during cruises and special events.Create reels, stories, posts, promotions, and other digital content that showcase the guest experience.Help maintain a consistent, professional brand image across all marketing channels.Assist with email marketing campaigns, newsletters, promotional materials, flyers, and special-event advertising.Monitor social media engagement and respond professionally to comments, messages, and inquiries.Identify new content ideas, trends, partnerships, and opportunities to increase awareness and engagement.Assist with website updates and ensure promotions, photos, and information remain current.Work with the President on the marketing strategy, assist with contract renewal and ensuring our brand is up to date on all sites.Sales & Guest Experience

Assist the sales team with incoming inquiries for private charters, weddings, corporate events, celebrations, group outings, and public cruises.Follow up with prospective customers by phone and email.Help prepare charter details, event information, and sales materials as directed by the sales team.Maintain organized records of leads, inquiries, follow-ups, and booked business.Help develop relationships with local hotels, concierges, event planners, businesses, tourism partners, and community organizations.Assist with sales outreach and local networking opportunities.Look for creative ways to promote our boats and marina and generate new business.Provide professional, friendly, and timely communication throughout the customer experience.Answer phones, take reservations, check in cruises, fill in and or work shifts at the front desk and gift shop.Assist with items, branding and placement of items in the gift shop.Events & Operations Support

Assist with special events, promotional cruises, photo shoots, and community events.Work closely with operations, sales, food & beverage, and teams to ensure marketing accurately represents the guest experience.Be willing to occasionally work aboard the vessels to capture content and better understand our products.Assist with other sales, marketing, and administrative projects as needed.What We’re Looking For

The ideal candidate is creative, outgoing, professional, and comfortable taking initiative. This person should enjoy working with people while also being able to independently manage projects and deadlines.

Strong candidates will have excellent written and verbal communication skills, strong attention to detail, confidence using social media platforms, and an eye for photography, video, and engaging content. Experience with Canva or similar design programs is preferred. Previous experience in marketing, social media, sales, hospitality, tourism, events, or boating is a plus.

Because our business includes cruises, weddings, private events, and special occasions, some evening, weekend, or holiday availability may occasionally be needed to capture content or assist with events.

Why Join Our Team?

This is not a traditional desk-only marketing position. You will have the opportunity to market some of Naples' most unique waterfront experiences, work with multiple hospitality brands, attend events, spend time aboard our boats, and directly see the impact of your marketing and sales efforts.

We are looking for someone who brings energy, creativity, professionalism, and new ideas to the team and wants the opportunity to grow with our organization.

Proud member of the Hoffmann Family of Companies.

The Best Events Are on the Water.

Pay: $20.00 - $25.00 per hour

Expected hours: No more than 40.0 per week

Benefits:

Dental insuranceEmployee discountHealth insurancePaid time offVision insuranceWork Location: In person