Marketing Specialist

Membership Marketing Services (MMS)

Marketing Specialist

Location: Onsite – 1280 Perimeter Parkway, Virginia Beach, VA

Hours: Monday through Thursday 8:30 AM to 5:00 PM and Fridays from 8:30 AM to 3:00 PM

Compensation: This is an hourly position. Employees who demonstrate strong performance may be considered for a full-time position after one year of employment, based on business needs and available opportunities.

Education: The ideal candidate will have a degree, certification, or equivalent training in Computer Science, Information Technology, Software Development, or a related field. Relevant experience with programming languages, databases, or software development may be considered in place of formal education. HTML and SQL experience are desired.

About MMS

Membership Marketing Services (MMS) partners with professional associations, nonprofits, and political action committees nationwide to grow membership, increase fundraising, and strengthen engagement through multi-channel marketing. Our in-house services include digital advertising, data strategy, direct mail, and call center operations.

What You’ll Do:

Phone & Member Support

This rolewill start in the call center, making outbound calls to association members to renew their memberships or complete fundraising calls for the association’s PAC and/or Foundation. This experience will provide you with a strong understanding of our clients and the value they bring to their members.

Support outbound and inbound phone campaigns as neededHelp ensure accurate documentation and follow-up from member interactionsData Management & Quality Assurance

High-quality data is the foundation of every successful marketing campaign. In this role, you'll help ensure our client information remains accurate and that campaigns are executed without errors.

Prepare and validate data files for marketing campaignsPerform quality assurance checks on member data and campaign listsReview data transmissions to ensure files are complete, accurate, and delivered on scheduleVerify campaign outputs, reports, and call results for accuracyIdentify and resolve data inconsistencies before campaigns launchMaintain data integrity across multiple client projectsCross-Channel Collaboration

Work with account managers to support client campaigns and timelinesLearn how digital, phone, and direct mail work together in multi-channel strategiesAssist with campaign setup tasks such as QA, link checks, and creative uploadsWe're Looking For Someone Who

Is highly organized and detail-orientedEnjoys working with data and finding errors before they become problemsHas excellent written and verbal communication skillsIs comfortable learning new software and technologyEnjoys both independent work and collaborating with a teamTakes pride in producing accurate, high-quality workIs interested in marketing, communications, or nonprofit/professional association industriesPay: $16.00 - $18.00 per hour

Benefits:

Flexible scheduleApplication Question(s):

Have you ever worked a position that required you to frequently receive inbound calls or make outbound calls? Not required but preferred to have experience with programming languages.Location:

Virginia Beach, VA 23454 (Preferred)Ability to Commute:

Virginia Beach, VA 23454 (Required)Work Location: In person