Media Coordinator - National​/DTC Media

Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, Lift Master® and Chamberlain® , are found in 51+ million homes, and 14 million+ people rely on the myQ® app daily. This role is part of Chamberlain Group's Central Marketing team, reporting to the Sr. Manager, Media Strategy, Operations & Governance. The Media Coordinator, National/DTC Media supports the planning, execution, and optimization of paid media campaigns across national and direct-to-consumer channels (e.g., digital/programmatic CTV/OLV, display, paid social, and search). This role ensures national media campaigns are executed effectively and in alignment with the broader media strategy and governance standards set by the Sr. Manager. This is not a hands-on-keyboard role. Instead, the Media Coordinator partners closely with Chamberlain Group's external paid media agency to provide strategic direction, review campaign execution, and ensure quality and alignment with business objectives. This role suited for someone early-to-mid career in media planning/buying who wants to build deep channel expertise while operating within a structured, cross-functional team.Chamberlain Group also includes Systems, LLC, a leading manufacturer of loading dock equipment for over 60 years, and Controlled Products Systems Group, a leading wholesale distributor of access control equipment in the U.S.Essential Duties and Responsibilities Oversee day-to-day execution of national/DTC media by managing and reviewing the work of external agency partners responsible for campaign setup, creative trafficking, activation, measurement, and optimization across paid media channelsCoordinate with external national media agency to ensure timely delivery of media plans, creative specs, and placementsMonitor campaign pacing, budget delivery, and performance against KPIs, flagging issues or optimization opportunities to the Sr. ManagerAssist in the development of national/DTC media plans, providing channel and audience insights informed by data and market trendsMaintain organized documentation of campaign timelines, budgets, and performance for reporting and governance purposesSupport attribution and measurement efforts by ensuring external agencies accurately implement tracking (pixels, UTMs, conversion tags) across national/DTC campaignsCompile regular performance reports and dashboards, summarizing key metrics (unit sales, revenue, ROAS) for internal stakeholdersPartner with the Retail/Amazon Media Coordinator to ensure consistent processes, timelines, and reporting formats across national and retail mediaSupport testing and optimization initiatives (creative testing, audience testing, channel mix testing) and help document learnings for the broader teamAssist with invoice reconciliation, budget tracking, and vendor management processes for national media partnersStay current on national/DTC media trends, new platforms, and best practices, sharing relevant insights with the teamComply with health and safety guidelines and rules; managers should also ensure compliance across their teamsProtect Chamberlain Group’s reputation by keeping information confidentialMaintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societiesContribute to the team effort by accomplishing related results and participating on projects as neededMinimum Qualifications Bachelor's Degree in Marketing, Communications, Advertising, or related fieldExperience 2–4 years of experience in media planning, buying, or coordination (agency or client-side)Familiarity with national media channels (digital/programmatic OLV/CTV, display, paid social, search)Experience with media planning and reporting tools (e.g., Google Ads, Meta Ads Manager, Tik Tok Ads, DSPs, media planning platforms)Strong organizational skills with the ability to manage multiple campaigns and deadlines…