Media Planning Manager

Support the management of the Growth Marketing Comms Calendar, ensuring campaign timing, messaging, offers, channel placements, and key dependencies are accurate, current, and visible to stakeholdersServe as a key operating partner across Marketing, Channel, Site, Creative, Analytics, and Marketing Operations teams to help ensure offsite campaigns and onsite experiences are coordinated and consistentTraffic and govern hundreds of customer touchpoints each month across paid social, Paid Search/Product Listing Ads, YouTube, affiliate, and other Growth Marketing channelsManage campaign intake, routing, prioritization, updates, and change management through Workfront and related planning systemsSupport governance for campaign taxonomy, naming conventions, offer structures, messaging inputs, tracking/tagging requirements, creative specifications, and reporting readiness to improve consistency, execution quality, traceability, and measurementCoordinate scheduling and delivery of third-party campaign reporting across channels, ensuring leaders have timely visibility into campaign status, results, risks, and learningsIdentify and implement AI-assisted workflows, prompt libraries, templates, and automation opportunities that reduce manual coordination, improve quality, and accelerate campaign planning cyclesBuild scalable operating routines, documentation, and QA checkpoints that improve handoffs, reduce errors, and create stronger accountability across teamsProactively surface calendar conflicts, offer inconsistencies, missing dependencies, tagging or spec gaps, reporting gaps, and execution risks, then drive resolution with the right partners 6+ years of experience in marketing operations, growth marketing, integrated marketing planning, campaign management, media operations, or a related functionExperience supporting complex, multi-channel marketing calendars or high-volume campaign operationsStrong understanding of performance marketing channels such as paid social, Paid Search/Product Listing Ads, YouTube, affiliate, display, or lifecycle marketingWorking knowledge of campaign tagging, tracking parameters, channel trafficking requirements, creative specifications, QA processes, and reporting inputsExperience with marketing workflow, project management, or planning systems; Workfront experience strongly preferredDemonstrated ability to support governance around taxonomy, naming conventions, campaign metadata, offer structures, and reporting inputsStrong cross-functional communication skills with the ability to translate complex campaign details into clear plans, decisions, timelines, and stakeholder updatesHigh attention to detail and sound operational judgment, especially when managing customerfacing messaging, offers, timing, trafficking requirements, and reporting dependenciesExperience using AI tools, prompts, automation, or workflow optimization to improve speed, quality, visibility, or decision-makingAbility to influence teams without direct authority and bring clarity to ambiguous, fast-changing business prioritiesA genuine interest in Chewy’s customer experience and a passion for helping pet parents receive timely, relevant, and consistent communications In addition, this position is eligible for 401k and a new hire and annual equity grant. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].