Meta Ads Client Success Strategist

Role Overview

Contractor Dynamics is the most trusted marketing partner for roofing companies in the United States. We dont just run ads. We build marketing systems that help roofing companies grow predictably, lower their cost per acquisition, and become the most recognized brand in their local market.

Were growing our agency team and we need a Client Success Strategist who takes ownership of client relationships the way a true trusted advisor would. Someone who knows Meta Ads inside and out, communicates with clarity and confidence, and genuinely cares whether their clients win.

If youre the type of person who loses sleep over a campaign that isnt performing, and wont rest until you figure out why, keep reading.

The Role At A Glance

Location: Remote (US-based)Type: Full-TimeBase Salary: $45,000/year + $78 per client managed monthlyOn Target Earnings: $68,400 to $78,000 (based on 25 to 35 clients)Reports To: Agency LeadershipAs our agency grows and your client portfolio expands, so does your income. We pay people for the value they create.

What Youll Be Doing:

You are the primary point of contact for 25 to 35 roofing company clients on our Meta Ads program. You own their experience, their results, and their confidence in CD.Host bi-weekly client calls to review campaign performance, set expectations, and build the kind of trust that makes clients stay for years, not monthsServe as the primary client point of contact with proactive updates and professional communicationSend thorough recap emails after every client meeting with clear action items and next steps so nothing falls through the cracksReview video ads produced by our creative team to ensure quality, brand voice alignment, and strategic fitReview ad copy to ensure clarity, brand voice alignment, and compliance with Meta Ads best practices. Youre the last line of defense before anything goes in front of a clientManage client projects and deliverables in Monday.com with the kind of attention to detail that makes your clients feel like they have a marketing department, not just a vendorCoordinate across our internal team of copywriters, video editors, and ad specialists to keep everything moving on time and on standardMonitor client satisfaction, flag issues early, and stay one step ahead of problems before they become client concernsAttend weekly full team meetings, weekly departmental L10s, and weekly Same Page meetings with leadershipExperience Requirements:

3+ years of extensive Meta Ads management experience with a real track record of running campaigns that produce results. Not just running ads, but optimizing them, improving them, and knowing why theyre working or why theyre not2+ years of proven account management experience, ideally in an agency environment. You know what it feels like to manage multiple clients at once without dropping anythingExceptional written and verbal communication. Your recap emails are clear, your client calls are confident, and your internal updates keep the team alignedStrong organizational and project management skills, with the ability to oversee 25 to 30 clients without anything slippingMeticulous attention to detail. You catch things others miss. You review before you send. You double check before you publishThe ability to give direct, constructive feedback to a creative team without being harsh and without being vague. You know what good looks like and you can articulate why something doesnt meet the standardBonus Points If:

You have experience with WhatConverts for lead tracking and reportingYoure familiar with Monday.com or other project management platformsYouve worked with cross-functional or distributed remote teamsThis Role Isnt For You If:

You treat client calls as a checkbox rather than a relationship bu