Multilingual Communications Coordinator

Title: Multilingual Communications Coordinator (Fed)

Duty Days: 240

Pay Grade: E06

Salary Schedule: Click for Salary Schedule

 **Primary Purpose**

The Multilingual Communications Coordinator (Fed) supports the district's communication, marketing, and family/community engagement efforts by ensuring information, resources, and opportunities are accessible and culturally relevant to multilingual audiences. The coordinator develops, adapts, and disseminates multilingual communications; supports district branding, storytelling, media relations, digital communications, and outreach initiatives; serves as the multilingual communications liaison for federally funded programs; coordinates language access efforts; and collaborates with district departments to strengthen engagement with multilingual families, community members, and stakeholders.

**Qualifications**

**Education/Certification**

* Bachelor's degree in communication, public relations, journalism, or related fields.
* Master's Degree preferred

**Special Knowledge/Skills**

* Excellent written, verbal, and interpersonal communication skills, including the ability to write, edit, proofread, and adapt content for print, digital, and web platforms in English and Spanish.
* Proficient in AP Style and communication/marketing principles, including adaptation of messaging for multilingual audiences.
* Basic interview, photography, design, and publishing skills for culturally responsive and multilingual communications.
* Proficiency with modern communication, design, and content development technologies, including AI-enabled tools that support writing, translation, design, content creation, accessibility, and workflow efficiency.
* Ability to manage multiple projects, priorities, and deadlines.
* Ability to build and leverage collaborative relationships to advance district communication, engagement, and organizational goals.
* Fluency in English and Spanish with the ability to translate, edit, and culturally adapt communication materials.
* Knowledge of accessibility standards, plain language principles, culturally responsive communication practices, multilingual family engagement strategies, language access requirements, and inclusive communication practices for multilingual audiences.
* Knowledge of the Pasadena ISD community, demographics, and stakeholder groups is preferred.
* Knowledge of Vietnamese language resources and translation processes is preferred.

**Experience**

* 3 years of experience in journalism, public relations, communication, marketing, or related fields.
* Experience in public education is preferred.

**Major Responsibilities and Duties**

1. Develop, adapt, and manage multilingual communication and marketing materials, including website content, publications, presentations, promotional resources, newsletters, digital media, and social media content highlighting district initiatives, student achievement, staff accomplishments, and community engagement.
2. Write, edit, and distribute stories, news releases, and other communication materials for internal and external audiences.
3. Develop, implement, and promote multilingual communication and outreach strategies that increase awareness of district programs, services, and opportunities, including federally funded initiatives.
4. Serve as the multilingual communications liaison for district initiatives, ensuring multilingual messaging aligns with district communication goals, branding standards, and strategic priorities.
5. Collaborate with campuses, departments, and the Campus Publicity Liaison network to ensure the accuracy, consistency, and effectiveness of published and digital information.
6. Coordinate translation services and maintain accurate records of translated communications, publications, website content, and special projects, with particular emphasis on Spanish-language communications and support for additional multilingual needs.
7. Partner with campuses and departments to identify multilingual communication needs and facilitate implementation of the Districtwide Translation Policy by providing guidance on language access requirements, translation procedures, processes, and available resources.
8. Train campus and district staff on language access procedures and culturally responsive communication practices.
9. Establish and maintain relationships with community partners, multilingual stakeholders, educational organizations, and groups supporting district communication and engagement.
10. Serve as the primary communications liaison for federally funded programs, collaborating with grant-funded departments to ensure multilingual communication requirements are met, and families have access to district information, services, and opportunities.
11. Gather, analyze, and share feedback from multilingual families and community stakeholders to identify barriers, improve access to information, and recommend strategies that strengthen accessibility and family engagement.
12. Provide information and respond to media, public, and staff inquiries to build awareness of the district, its programs, services, and people.
13. Coordinate multilingual communication support and language access services for district meetings, family engagement activities, community events, and public engagement initiatives.
14. Participate in development and implementation of multilingual marketing and outreach campaigns that engage families, community stakeholders, and multilingual audiences.
15. Support multilingual emergency, safety, and crisis communications to ensure timely access to critical district information.
16. Oversee and balance the budget for multilingual communication services; manage translation services, multilingual programs, resources, and communications.
17. Supervise communication team members assigned to multilingual communication initiatives and provide guidance regarding translation, language access, and cultural adaptation of district communications.
18. Assist in the supervision and training of student interns.
19. Maintain confidentiality.
20. Perform other duties as assigned by the Director of Communication.

**Working Conditions**

**Mental Demands**

Ability to communicate effectively; maintain emotional control under stress; interpret policy, procedures, and data.

**Physical Demands/ Environmental Factors**

Frequent, prolonged, and irregular hours