Job DescriptionJob DescriptionSalary: $65,000 AnnuallyJob OverviewMVR Digital is seeking an exceptional Client Success Manager with deep expertise in cross-channel performance marketing. The ideal candidate will have comprehensive knowledge of full-funnel advertising strategies, from awareness through conversion, and understand how different channels work together to drive results. Our long-term client relationships have helped us rank as one of the Fastest Growing Agencies by Adweek in 2023! We're proactive, not reactive, and we're committed to delivering experiences that 'wow'.Our ValuesEveryone an Entrepreneur: Do what you would do if you owned the businessBe a Thought Leader: Be proactive, not reactiveRespect Data, but Make Human DecisionsNothing Less than Ecstatic Clients: Become their partner, help them achieve their goalsKeep It SimpleOwn the Outcome: Be flexible and ready to pivot at any momentKey Responsibilities Strategic Media ManagementDevelop and oversee comprehensive cross-channel marketing strategiesUnderstand and explain the interplay between awareness, consideration, and conversion campaignsAnalyze view-through and click-through attribution across channelsOptimize channel mix based on full-funnel performance dataGuide clients on brand awareness plays such as Connected TV and measurementProvide strategic recommendations for budget allocation across channelsClient Leadership & CommunicationLead weekly client meetings with confidence and strategic insightTranslate complex performance data into clear, actionable recommendationsProactively identify and address potential challenges before they impact performanceMaintain strong client relationships through consistent, value-added communicationPresent performance updates that connect marketing metrics to business outcomesAccount ManagementServe as the primary point of contact for assigned clientsMonitor and analyze cross-channel performance metricsEnsure campaign optimization recommendations are implemented effectivelyCoordinate with internal teams on creative asset development and deploymentManage project timelines and deliverablesRun independent analysis reports (80% without strategist involvement)Customize and maintain client dashboardsIdentify and present opportunities for account growthTechnical Requirements Media ExpertiseDeep understanding of full-funnel marketing strategiesExperience with Connected TV advertising and measurementStrong grasp of attribution modeling and measurementExpertise in performance marketing platforms (Meta, Google, TikTok)Understanding of how different channels support each other throughout the customer journeyAnalytics & ReportingAbility to analyze cross-channel attribution dataExperience with view-through and click-through conversion analysisProficiency in creating and presenting performance reportsUnderstanding of various attribution windows and their impactAbility to extract actionable insights from complex data setsGeneral Requirements5+ years experience in digital marketing and client success rolesBachelor's degree in Marketing, Communications, or related fieldStrong project management and organizational skillsExcellent verbal and written communication abilitiesExperience with remote collaboration toolsLocation & CompensationLocation: Must reside in either Colorado or New YorkTerms: Full time W2Health insurance + Wellness benefits + Quarterly Bonus'Compensation Range: $65,000 USD annuallyJoin us in shaping the future of digital advertising while delivering outstanding results for our clients. If you're passionate about performance marketing, client success, and driving measurable results, we want to hear from you.remote work
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