• Ability to analyze, use structured problem solving and available tools to troubleshoot systems in a critical environment, identify root cause, create action plans, and resolve issues Ability to plan a large complex undertaking and effectively focus the efforts of a group to execute the plan for infrastructure implementation of systems. • Develop update processes and work with team members to maintain currency in the VDI environment; • Ability to work well within a team environment • Experience with Workflow analysis • Technical collaboration for client problem solving • Ability to apply best practices to ensure maximum amount of production • Ability to provide one-on-one training to teammates technical support for Citrix/XenApps server environment. applications which are responsible for delivery of the virtualized desktop or applications • Ensure high levels of client satisfaction for the products/solutions which are supported • Addresses all technical questions around VDI and Citrix • Participate in client meetings to update team members • Ability to be the technical Subject Matter Expert within the Environment • Deploy and support core Microsoft services, AD, ADFS, DNS & DHCP, WSUS and Group
Create an account to see the full posting, access our search engine, and more.