Online Sales Professional - Allen Pools and Spas

**Position: Online Sales Professional** Since 1957, Allen Pools & Spas has taken pride in our commitment and dedication to delivering the ultimate customer experience each and every time. Each representative strives to meet the business goal of expanding the customer base; supporting the existing customer base with excellent customer service skills; and working to exceed customer expectations. * Swiftly and effectively follow-up on all digital leads via phone, email, and text * Assure that the consumer is in all databases affecting future follow-up * Update notes on all contacts regularly for review and reference * Contact leads a minimum of 8-12 times within the 1st 30 days of contact * Work in retail environment selling directly to the consumer and networking for leads * When working with and building relationships with customers present features and benefits of the products * Conduct follow up after the sale based on outlined protocol * Answer phones, check voicemails, assist in store customers as needed * Check hot tub contracts and delivery paper work for accuracy and completeness * Handle customer inquires/complaints to completion and customer satisfaction * Maintain the cleanliness of product and the showroom * Represent Allen Pools & Spas at fairs and off-site events * Participate in weekly sales meetings * Attended vendor trainings and workshops If you are interested, please include a short cover letter telling us what sparked your interest about this position and why you are applying, as well as include a current resume.