OPC In House Marketing Full-Time

Westgate Resorts was founded in 1982 starting with a 16-unit resort at Westgate Vacation Villas. As a Westgate Resorts OPC (Off Property Consultant) you will be the frontline for the Westgate Resorts Marketing Team! As an OPC you will: • Persuade potential clients to visit Westgate Resorts by maximizing their savings on Orlando area theme parks and attractions • Engage with guests/clients to facilitate the auditing process and pre-qualify candidates for resort tours while being able to pivot them to ticket sales and or room night bookings if they do not qualify • Provide 5-Star customer service to guests/clients to increase resort tour sign-up rates, ticket sales, and resort room bookings while representing Westgate Resorts to its highest standard • Utilize a consultative approach when offering various discounted ticket sales & resort room bookings to optimize guest experiences while simultaneously maximizing personal commissions • Open and close POS ticket sales terminals and balance cash and credit card transactions at the end of each shift • Maintain a professional appearance and work environment at all times with a clean clutter free work station • Stay up to date on ticket prices and special promotions that we offer as incentives to visit Westgate Resorts • Have opportunities to work and travel to off-site events, pop-up locations, and conventions with little to no advanced notice, but within an acceptable distance, based on business needs, experience, and/or performance. • Must be outgoing and assertive • Must have reliable transportation • Must be able to handle cash and tickets accurately and securely • Enjoy working with tourists • Positive, Self Motivated, and be able to work in a team environment • Excellent face to face customer service skills • Will need to be able to overcome objections • Requires a flexible work schedule including mornings, nights, weekends, and holidays • Passionate about genuinely helping clients get a better deal and improving their overall vacation experience • May be required to stand for long periods of time • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience • Ability to read and comprehend simple instructions, short correspondence, and memos. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.

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