External job description Operations is at the heart of Amazon’s business. We drive continuous improvement, and maintain all of the robotics and material handling equipment (MHE) to ensure our customers are met with the Amazon smile. Responsibilities Include, But Are Not Limited To • Serve as the site expert for maintaining automation systems critical to operations • Collaborate with building Operations, Operations Engineering teams, FC Start-up Team, AFT Software teams, ACES team, and Safety to support MHE systems optimization and project implementation • Understand, maintain and troubleshoot material handling control systems, including PLC/PC controllers and industrial networks such as Ethernet, ControlNet, DeviceNet, Profibus, motor control systems, servo drives, frequency drives, and electrical distribution systems • Monitor MHE metrics and partner with maintenance/operations to address system performance issues and provide analysis across all operations • Provide second-level escalation support to site technicians and automation engineers, both locally and remotely • Appropriately escalate downtime situations to vendors or headquarters for support to restore equipment operation. At Amazon, we continuously strive to make sure our opportunities are open to all.
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