PARTS FRONT COUNTER-

Are you motivated? Then we would like to bring you in for an interview. VELOCITYTRUCKCENTERS.COM Who We Are: Velocity Vehicle Group (VVG) is a premium commercial brand medium to heavy truck dealership that offers the full-service experience for our customers, from an outstanding sales organization to highly skilled technicians to service your vehicle, and on demand parts. This coupled with our Leasing and Rental business and our Financial services business make VVG the leading Truck dealership. Front Counter Person Duties: Sells products for the repair of trucks according to customers’ needs Sells services for the repair of trucks to meet customer needs Maintains customer goodwill by greeting and acknowledging all customers Answers customer inquiries Fulfills customer requests Sells additional parts and services by recognizing opportunities to up-sell Follows prescribed cash, credit and check processing procedures of the dealership Pulls parts for customers Receives returns from customers Assists in keeping parts department clean and orderly Records all sales and/or customer transactions Assists Parts Manager with merchandise displays Maintains the retail sale floor and displays to meet or exceed the dealership’s standards and customer satisfaction Performs routine housekeeping tasks that maintain and enhance the cleanliness of products and the retail sales area Uses dealership equipment and resources safely and proficiently Skills & Qualifications: High school diploma or the equivalent Excellent customer service skills Strong communication skills Proficient in relevant computer applications Required language proficiency to effectively communicate with customers Experience in customer service environment preferred Data Entry and strong typing skills preferred Ability to effectively listen Ability to interpret customer needs Self-motivated velocitytruckcenters.com