\--Office Duties • Compassionately manage front office of the clinic, keep the office professional • Greet patients immediately upon their arrival and provide excellent customer service • Be friendly and courteous with patients and any visitors • Maintain patient records in scheduling/ billing system • Enter data and schedule appointment using company scheduling protocols and internal scheduling database software • Place orders of, pack, and ship hearing aids, earmolds, accessories, etc. • Excellent people and customer service skills, with an emphasis on patient satisfaction. • Must be detail-oriented. • Must be willing to take on new tasks. • Proactive customer service skills.
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