Principal Consultants have supervisory, training, and/or subject matter expertise responsibilities in addition to their expertise and support on managed services engagements. What you’ll do: • Facilitate, lead, and/or participate in managed services projects with other supervisors, relationship managers, account owners, and project leads • Manage more complex and/or difficult client relationships with respect to managed services projects and services, as well as engage with other ACA account owners and relationship managers to ensure excellent client service • Train new staff on regulations, policies, and procedures in one-on-one and small group settings • Oversee client relationships, including onboarding new clients, setting scope and workflow expectations, communicating findings, tracking budgets, reviewing invoices, answering questions, and ensuring client expectations and contractual obligations are met • Conduct reviews of clients’ books and records, deliverables, and other documents • Draft and finalize reports summarizing ACA’s work and findings and review drafts prepared by analysts • Manage and support thought leadership and other initiatives to promote ACA’s sales and marketing efforts • Identify, manage, and/or support ACA special projects and internal initiatives (e.g., drafting articles for industry publications, participating in sales meetings; conducting or overseeing research on compliance issues; preparing, overseeing the preparation of, and/or delivering internal or client training and/or presentations) • Supervise, train, evaluate, oversee, and provide feedback to colleagues in a supervisory and project manager capacity. We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. You’ll also be granted time off for designated ACA Paid Holidays, Summer Fridays, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. Our listed range is a reasonable estimate of the total yearly compensation.
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