Project Manager (Digital Marketing Agency)

We are seeking a Project Success Manager to lead client projects from kickoff through delivery while ensuring exceptional client experience and internal alignment. This role sits at the intersection of project management, client success, and cross-functional team leadership. Add a video intro to your application and send to e:[email protected] • 3–6+ years of experience in project management, client success, or account operations • Agency experience strongly preferred (digital marketing or advertising) • Strong organizational skills with the ability to manage competing priorities • Excellent written and verbal communication skills • Proven ability to lead cross-functional teams without direct authority • Experience with project management tools (ClickUp, Asana, Monday, Jira, or similar) • Detail-oriented, proactive, and solutions-focused mindset • Bachelor’s degree in Marketing, Communications, Business, or related field preferred What Success Looks Like in This Role • Projects delivered on time and within scope • Clients feel informed, confident, and supported • Internal teams are aligned, efficient, and clear on expectations • Risks are anticipated—not reacted to • Strong relationships built internally and externally • Strong understanding of digital marketing channels: SEO, PPC, content, creative, social, analytics, and automation. • Experience with agency P&L management.