Project/Office Manager & Gift Baskets

Time to use your creativity!!! We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information & quotes and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. They love to chat and take control of the conversation. \\- Inventory/stock- Ability to multi-task, prioritize, and manage time effectively \\- Creating gift baskets per order \\- Taking orders VIA telephone, e-mail, and in person \\- Contacting Clients \\- Retain knowledge of spirits, wines, and champagne Skills \\- Basic knowledge of alcohols (will teach in depth) \\- Excellent Communication, Organization, & Presentation skills \\- Experience in an eCommerce/online environment a plus \\- Proven customer support experience or experience as a client service representative \\- Strong phone contact handling skills and active listening \\- Familiarity with Wordpress \\- Ability to multi-task, prioritize, and manage time effectively \\- High school degree \\- Creative thinker Requirements \\- Minimum of a High School Diploma \\- Be 21 years of age \\- Be able to lift up to 40 pounds \\- Have flexible schedule (based on order volume) \\- Have basic computer skills \\- Fluent in English (both written and verbally, additional languages a plus) \\- Have previous inbound and/or outbound sale experience \\- CREATIVE \\- Stand and walk for 4-6 hours at a time \\- Make frequent motions such as standing, walking, kneeling, squatting, bending, lifting, and reaching * Business Casual Work Environment keywords (ignore): gift baskets, project manager, project coordinator, office manager, sales, marketing, project management, clerical, administrative assistant, personal assistant, project director, director of sales, marketing management, gift basket concierge, fast pace, immediate hire, ecommerce fast growing company, multi tasker, sales, customer service, lots of room for advancement, creative position, casual environment, family setting, small company, small business, family owned