Public Information and Marketing Coordinator I - City

**PAY AND FAIR LABOR STANDARDS ACT (FLSA) STATUS**:

Pay Range:  514

Hourly Rate:  $32.49 - $49.66

Annual Rate:  $67,839.12 - $103,690.08

FLSA Status:  Exempt

The normal starting pay for this position is the minimum of the pay range listed above. A higher rate of pay may be considered, dependent on the qualifications and experience of the selected applicant and/or the City’s step placement policy.

**APPLICATION, HIRING, AND BACKGROUND**

* When completing the application, applicants will be asked to respond to application questions.  These application questions are based on the Job Requirements for the position.
* Completion of the application questions is required.
* Applicant responses to the application questions must specifically answer the questions asked.
* Responses to application questions must be supported by work history/information listed on the    application/resume, sufficient to demonstrate qualifications for the position.
* Applicants may upload only two attachments.  Attachments may include, but are not limited to a resume, cover letter, DD214 or NGB Form 22, transcripts, etc.  Applicants may also choose to combine documents into one file for upload.
* Applications may not be reviewed if specific responses to application questions have not been provided.
* Each application submission is reviewed independently.

For detailed information about the City’s hiring and background processes, check out the**:**[**Quick Guide to Hiring and Background Checks**](https://www.okc.gov/files/assets/city/v/1/hr/documents/policies/hiring-process-and-background-process-information-for-applicants-revised-10-13-26-pdf.pdf)

If you have questions, check out the: [**Frequently Asked Questions**](https://www.okc.gov/files/assets/city/v/1/hr/documents/08-12-25-final-applicant-q-a.pdf)

**TOTAL REWARDS**

At the City of Oklahoma City, our Total Rewards package is designed to honor your service, fuel your growth, and support every part of your life.  We offer:

* Competitive pay
* An average of $22,000 annually contributed toward your benefits and retirement
* A comprehensive package designed to support your health and wellness, financial security, work-life balance, and personal and professional growth and development

Explore all the ways we invest in you: [**City of Oklahoma City Total Rewards**](https://www.okc.gov/files/assets/city/v/2/hr/documents/benefits/employee-value-proposition-total-rewards-2025.pdf)

**DEPARTMENTAL INFORMATION**

The Public Works Department is one of the largest City departments, with approximately 400 employees, seven divisions, and an annual operation budget of approximately $62 million. The Public Information and Marketing Coordinator I position reports to the Public Information and Marketing Manager and is part of a committed and talented staff. The position assists in outreach and communication efforts to keep staff, media, and the public informed by gathering, analyzing, and proactively disseminating accurate information to ensure timely updates. Communication efforts for this position are numerous, including a monthly employee newsletter.

**JOB SUMMARY**

This position is located in the **Administration Division** of the **Public Works Department** within the City of Oklahoma City and is under the direction of an immediate supervisor. The Public Information and Marketing Coordinator must possess previously acquired knowledge and skill in various aspects of communications and public relations. The position’s primary responsibility is to effectively communicate information to Oklahoma City residents, City employees, businesses and other stakeholders about City services, programs and events through traditional and digital avenues such as the City’s website, social media, newsletters and other platforms. **Essential job functions include**: developing messaging strategies and content for our online and print platforms including, but not limited to social media, okc.gov, eNewsletters, email, the City’s employee intranet portal, brochures, fliers and signage; implementing communications plans and/or promotions; researching, writing and proofreading to ensure clear, concise and understandable information; creating public relations strategies; writing news releases; and website maintenance and content creation. The position requires well-developed communication skills to maintain effective working relationships with City employees at all levels of the organization, outside agencies, media representatives and the public.  Additionally, the employee may provide technical assistance to others in promoting the department's programs and services to the public.  The employee works within a general outline of work to be performed and develops work methods and sequences under general supervision.

**VETERANS PREFERENCE**

Honorably discharged veterans of the United States Active Duty Armed Forces, National Guard, and Reserve Forces who are not currently employed full-time by the City of Oklahoma City and who meet the qualifications for the position shall be given preference. To receive preference, veterans must submit verification of honorable discharge from the United States military service (Department of Defense Form DD214 or NGB Form 22) prior to the closing date of the vacancy announcement.

**JOB REQUIREMENTS**

* Knowledge and skill in creating effective and clear copy for both digital and print publications and platforms.
* Skill in customer service and responding to users on social media in a timely and tactful manner.
* Skill in developing public relations and marketing plans.
* Skill in communicating verbally, visually, and in writing using tact and diplomacy.
* Skill in public speaking.
* Skill in developing and coordinating production of written, visual, and verbal promotional media.
* Ability to comprehend and condense complex material into short, understandable communications.
* Ability to develop and implement alternative actions to improve organizational activities and programs.
* Ability to travel.

**PREFERRED QUALIFICATIONS**

* Experience developing, editing, and proofreading content for digital and print platforms, including websites, social media, newsletters, email campaigns, brochures, flyers, signage and internal communications.
* Proficiency in website content management systems, social media platforms, digital publishing tools, and analytics used to monitor engagement and improve communications effectiveness.
* Ability to respond professionally, promptly, and tactfully to public inquiries and social media comments while maintaining a customer-focused approach and representing the City in a positive manner.
* Understanding municipal government operations, public information practices, community outreach, and the importance of accurate, transparent, accessible, and consistent communications.
* Experience coordinating or producing visual and multimedia content, including graphics, photography, presentations, promotional materials, and other resources that support departmental initiatives.

**COMPETENCIES**

* **One City, One Team (Teamwork/Team Oriented)** (1) Recognizes, values, and leverages the ideas, opinions, and perspectives of others; (2) participates willingly and effectively as a team lead or team member; (3) builds consensus; fosters team commitment, spirit, pride, and trust; (4) collaborates with others to accomplish goals and objectives and achieve results; (5) expresses facts, ideas, messages, and information (technical and non-technical) to individuals or groups clearly, concisely, accurately, understandably, with honesty, tact, and diplomacy and in a manner that is appropriate for the intended audience; (6) actively listens, clarifies information as needed; (7) [Core Value One City, One Team] shares information, resources and solutions across departments; (8) [Core Value One City, One Team] asks for help early and offers it often; (9) [Core Value One City, One Team] collaborates across teams before decisions are made.
* **Service First (Customer Centric)** (1) Demonstrates commitment to public service; (2) serves and satisfies internal and external customers in a timely and effective manner; (3) establishes, commits to, and maintains high standards for producing quality work products and being responsive to customers; (4) supports the Department/City's mission; develops and executes strategies with the customer in mind; (5) [Core Value Service First] acts quickly and follows through until the job is complete; (6) [Core Value Service First] serves everyone with genuine respect, diligence and professionalism; (7) [Core Value Service First] makes decisions with the people we serve in mind.
* **Respect Always (Leads Through Influence)** (1) Persuades others; builds consensus through give and take; (2) gains cooperation from others to obtain information and accomplish goals; (3) works with others towards achieving agreements that may involve exchanging resources or resolving differences; (4) understands the concepts, practices, and techniques used to identify, engage, influence, and monitor relationships with individuals and groups connected to a work effort including those actively involved; (5) leads through influence over the process and its results, and those who have a vested interest in the outcome (positive or negative). (6) [Core Value Respect Always] listens with curiosity and speaks with care; (7) [Core Value Respect Always] embraces different perspectives and lived experiences; (8) [Core Value Respect Always] gives feedback constructively and receives it openly.
* **Own the Outcome (Execution and Results)** (1) Sets well-defined and realistic goals and high standards of performance for self or self and others; (2) displays a high level of initiative, effort, and commitment toward performing work; (3) completes assignments in a thorough, accurate, and timely manner, and delivers results; (4) works with minimal supervision, is motivated to achieve,