Sept. 11, 2020

Regional Sales Manager

International Cosmetics & Perfumes Chicago, Illinois

OVERVIEW: This position is responsible for executing the Sales Strategy on behalf of the International Cosmetics & Perfumes (ICP) brands – with the current focus on The House of Creed. This person will serve as an ambassador for their assigned region and plays a key role in coaching and developing the in-store sales team in the “Customer Experience” while championing sales goals and effectively representing ICP. Works with Regional Management Team to execute sales strategy of the company and brands, including but not limited to: Partners with In-Store Sales Teams, Product Specialists (PS), Temps, Vendors, Store and Regional Partner Management to determine training needs and priorities within region that are tied to the company’s initiatives and brand framework Executes strategy to provide coaching and training to increase skill level of Product Specialists (PS), Temporary Sales Associates, and Store Associates, with a focus on building replenishment business and driving top line sales Champions the “Customer Experience” and coaches Product Specialists accordingly with a strong emphasis on ICP’s preferred “ask-don’t-tell” approach Conducts in-store training sessions utilizing product knowledge, fragrance expertise, productivity measures and best practices to enhance selling skills and increase relevant business acumen of Sales ForceReinforces use of company tools and collateral to develop skills of the Sales Associate (SA), PS and Temps while visiting stores Partners with retail Regional Directors, District Managers, and Store Management, to audit stock levels and the effectiveness of program implementation, application, and impact of sales training programs; reinforces best practices which drive results Partners with NYC Office to facilitate and effectively execute approved corporate, pocket event strategies, personal appearances (PA), and trend shows, which all create excitement and interest in ICP products Partners with Retail Marketing and Store Managers to market in-store events in the local community leveraging existing client base and inviting new customers Effectively executes operational functions on a timely basis including ordering collateral, providing return authorizations, submitting expense reports, Retail Action Plans, and Budget planningUses critical thinking and provides feedback to Company to improve efficiencies in process and execution in the field Embodies the firm’s vision to inspire our clients through beauty innovations and the narrative of luxury while championing company practices and culture Seeks to promote and cultivate the company and brand awareness with external partners Bachelor’s Degree in business field preferred. Relevant sales experience (7-10) within the beauty or fragrance industry, with a preference for a background in the luxury sector Demonstrated proficiency in delivering excellent customer service and profitable clienteling Strong leadership qualities, including the ability to manage, motivate, and coach a team of salespeople – this requires a proven track record of successful coaching using open-ending asking, as opposed to a ‘tell’ approach.

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