Jan. 27, 2021

ReStore Manager

Confidential Hartford, Connecticut

This position supervises a staff of four and reports to the Executive Director. ● Interview, orient, and train staff and Volunteers ● Monitor and evaluate staff and Volunteer performances through yearly reviews in coordination with the Executive Director ● Inspire, encourage, coach, counsel, mediate and discipline staff and Volunteers to provide motivation to increase productivity and sales ● Monitor staff schedules and Volunteer shifts (through Volunteer Hub), assigning daily tasks to all ● Enforce adherence to safety practices by all staff, volunteers, customers, and donors in store ● Conduct scheduled meetings ● Assisting with merchandise, clarifying policies, resolving disputes, answering phone, greeting customers . Sales Floor Management ● Manage donation flow from entry, pricing, display, sale and exit utilizing the profit per square foot formula to record weekly/monthly/yearly productivity and profits ● Research pricing of donations with Assistant Manager and pricing and sorting Volunteers utilizing the 1/3 - 1/2 of full retail prices and the Pricing Standards book ● Conduct monthly markdowns (20%) and sales on ticketed/overstocked/"dead merchandise" ● Maintain entire facility in compliance with HFHI/state/local laws/OSHA regulations that apply to staff and Volunteer activities, store safety, box truck/equipment use ● Assert management presence during store hours through visibility throughout store Back Room Management ● Responsible for seeing that all items are priced and organized. Public Relations, Marketing and Advertising ● Ensure that the Restore’s web pages are current ● Ensure that The ReStore is being marketed through social media in an appropriate manner; ● Create, plan and implement store events with Assistant Manager and Donations Coordinator Skills and Experience ● A minimum five years experience managing people in a retail, restaurant, hardware, construction, or industrial setting required, ● Strong interpersonal and communication skills with groups, individuals, and people of varied cultures, ability to speak Spanish beneficial ● A proven history of building cooperative, mutually beneficial/long-term relationships ● A demonstrated ability in leading, training, managing and motivating staff and volunteers in a consistent manner ● Ability and capacity to adapt to rapidly changing conditions/situations, prioritize, make quick sound, positive decisions and anticipate, address and solve problems calmly ● Experience in making, soliciting, and securing donor contacts ● Knowledge of Microsoft Office and forms of modern communication technology ● Creative and innovative merchandising and marketing ideas and skills Work Habits ● Understands the mission of Habitat for Humanity of Greater Newburgh and a desire to promote it ● High standards of personal and professional integrity and accountability ● Appreciation of a team-oriented approach to decision-making, work, and problem-solving ● Demonstration of detailed, organizational, and follow- through skills ● Possessive of a sense of humor and the ability to look chaotic/confrontational situations in the eye and put them in perspective ● Learn policies and procedures quickly Provide and receive feedback constructively ● A willingness and ability to work occasional evening hours Working Conditions and Physical Demands This position requires ● Ability to lift/position 50 +,pounds frequently ● Standing, bending, kneeling, reaching frequently Compensation ● Salary is dependent on experience ● Benefits include health insurance, paid holidays, vacation, and sick time. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of the position.

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