Retail Media Account Director

OverviewPacvue is the leading Commerce Operating System, unifying retail media, commerce management, and advanced measurement across 100+ global marketplaces, including Amazon, Walmart, Target, and Instacart. Through Pacvue and Helium 10, our enterprise and SMB platforms, we empower over 70,000 brands, agencies, and sellers with AI-driven insights and technology to win in today’s rapidly evolving commerce landscape.At Pacvue and Helium 10, great careers don’t just happen — they’re built. Here, you’ll rise as an industry leader, push the boundaries of innovation, own your journey, and thrive as part of an inclusive global community that’s redefining the future of commerce.About the roleWe are looking for a client-centric leader and retail media strategist to join the Growth and Experience organization ideal candidate is a self-starter with a proven track record of demonstrating ownership, building advertising strategies, and delivering results. Candidates must have a passion for retail media, creative problem solving, and a "learn and be curious" mindset into their daily work. This position requires strong communication skills in order to gain alignment in pursuit of solutions to complex business problems. At times it will also require execution of media hands-on keys across various retail media platforms. This includes activities such as creating and managing paid search and display media strategies for various retailers, providing annual and ongoing budget recommendations to help clients achieve their business objectives, designing and highlighting operational KPIs or opportunities that impact advertising effectiveness, and more.ResponsibilitiesFully own client relationships by providing best in class account management, building solid rapport, demonstrating transparency, and delivering results against joint business objectivesManage a small team of Sr. Account Managers and Account Managers to deliver to clients’ business objectivesDrive client test & learn calendar and ensure you are always bringing new ideas to the clientContribute to the Pacvue product by providing input and recommendations on new features and functionalityShowcase the power of Pacvue’s technology by delivering on client objectives and contributing to industry training & education programsAct as a leader on the Pacvue Growth & Experience team through knowledge sharing with the broader Pacvue teamDevelop strategic growth plans, gain client alignment, and fully execute against the aligned upon approachMeasure efficacy of the strategy through regular reporting against core marketing KPIs and ad-hoc audits to identify areas for refinementLeverage retail media activities and other retail readiness recommendations to drive increased traffic and conversion and organic search ranking improvementHighlight incremental sales opportunities to clients through participation in Retailer programs, additional promotional opportunities, and recommendations to improve operational KPIsDevelop annual budget recommendations and properly allocate across campaigns to align with high level business objectivesDevelop an annual marketing calendar incorporating key drive periods including relevant macro and micro seasons, new product launches, and client media calendarsLeverage Pacvue technology to manage budget pacing, communicate with client on trends and pacing, and deliver results within client budget thresholdsPrepare weekly and monthly advertising reports, analyze category trends, measure advertising and total sales, identify account trends, and perform competitive benchmarking across the client’s product portfolioResponsible for reporting, analysis and communication with Pacvue management teamsMaximize share, revenue, and profitability for clients while integrating client’s internal objectives such as driving innovation or key items or product linesCreate strategic retail media plans for new product launches, including recommendations for retail readiness across core KPIsSkills & Qualifications 7+ years’ experience working in retail mediaPrevious enterprise level account management experience is a mustPrevious experience in people…