This individual will work with the Director of Sales and Marketing, Sales Managers and Event Services Manager to assist in creating a successful and profitable Sales department. They will communicate with group contacts as needed, enter group reservations and contracts into the hotels PMS system, create and distribute reports and materials as needed and assist with all in-house group signage daily. Enters Group Block Events into OperaCloud, and Delphi/ Sales Force • Creates Group Blocks using Agreements from Sales Managers • Verifies house availability to maximize occupancy and reduce oversell • Makes changes and updates, as necessary Completes Group Change Sheet • Using PMS software, enters rooming lists, updates, revisions, and any other changes using daily Group Change Sheet • Once complete, e-mails completed Group Change sheet to Event Services Manager and Front Desk Manager Follows up with Groups/Events after completion of event • E-mails Opera folios to group contacts after payment has been made • Any other correspondence request by group contact • Send surveys/ enter updates in Delphi
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