Sales & Marketing Account Manager

Guardian Pharmacy of Kentucky, a member of the Guardian family of pharmacies, has an exciting opportunity for you to join our rapidly growing team in With our comprehensive suite of tech-enabled pharmacy services and a dedicated team of professionals committed to enriching the lives of those we serve, we are redefining how pharmacy care is delivered. We offer an opportunity to learn and grow your career in a fast-paced, diverse, and inclusive environment. Call and visit current customers to enhance and facilitate positive working relationships between customers and the pharmacy Market pharmacy as preferred provider of pharmacy services to existing customer base to increase penetration of services and patients served Act as liaison with pharmacy operations to maintain high level of service level to customers, following all service related issues through to resolution. Maintain customer relationships and perform as an “expert” advisor to facilitate problem-solving with the goal of 100% customer retention Ensure initial servicing of new customer residents is smooth and error free by acting as liaison/quality assurance point person upon startup of service Responsible for the training of new facility staff during start up Assist in data collection of new facility start-ups to ensure smooth and error free start up Provide consulting services to customers to assist in compliance Provide in-service training to customer staff as needed Participate in marketing efforts to potential customers Actively participate in local association meetings related to assisted living/long term care facilities Required to work in pharmacy operations on an as needed basis, providing assistance in the areas of medical records and order entry Other essential functions and duties may be assigned as needed