Sales & Operations Coordinator

Sales & Operations Coordinator

Position Type: Full-Time (40 hours per Week)

Schedule: Monday–Friday, 8:30 AM – 5:00 PM

Compensation: $45,000 – $55,000 annually (based on experience)

About Nunzi’s Advertising

Nunzi’s Advertising is a full-service branded merchandise distributor serving corporations, universities, and nonprofit organizations nationwide. We leverage technology, creativity, and strategic marketing to help clients build strong brand recognition.

We’ve experienced consistent growth over the past several years and are building a team of high-performance professionals who want to grow with us.

Position Overview

We are seeking a detail-oriented and proactive Sales & Operations Coordinator to support our sales team and daily operations. This role is ideal for someone who thrives in a fast-paced environment, enjoys multitasking, and takes initiative. You will play a key role in building quotes, managing webstores, coordinating shipments, and ensuring a smooth customer experience from start to finish.

Key Responsibilities

Sales Support & CRM Management

Build and input quotes and jobs into the CRM for Sales ManagersAssist in organizing and maintaining accurate job recordsCommunicate internally with Sales Managers to ensure all job details are completeShipping & Fulfillment

Prepare and ship marketing materials, gifts, and client ordersBuild marketing boxes and assist with kitting projects as neededEnsure accuracy and timeliness of outgoing shipmentsWebstore Management

Build and launch client webstoresAdd, edit, and manage products within each storeClose stores and generate reportsOrder blanks and create corresponding work and sales ordersPost and reconcile payments to the correct storesPick, pack, and ship webstore ordersCustomer Experience & Front Office Support

Answer incoming phone calls and gather customer needsRoute inquiries to the appropriate Account ManagerGreet walk-in customers and guide them to the appropriate team memberProvide a welcoming and professional first impression of the companyAdditional Duties

Assist with miscellaneous operational and administrative tasks as neededSupport team projects and help identify process improvementsCompetencies

Advanced proficiency in Microsoft Office and Google Workspace, particularly ExcelExceptional organizational skills with strong attention to detailAbility to manage multiple priorities in a fast-paced, performance-driven environmentProfessional and polished communicator with clients, vendors, and internal teamsExcellent time management, accountability, and follow-throughSelf-motivated, competitive, and results-oriented mindsetQualifications

3+ years customer service experience requiredCRM ProficiencyPromotional merchandise experience preferredWhy This Job, Why This Company:

Competitive base salary + uncapped commissionBonus opportunitiesMedical, Dental, VisionSimple IRA with company matchRemote or in-office flexibilityBirthday CelebrationQuarterly team eventsFamily-owned company cultureUnlimited growth opportunityHealthy Work/Life BalancePay: $40,000.00 - $50,000.00 per year

Benefits:

Health insurancePaid time offProfessional development assistanceWork Location: In person