Do you have a keen eye for detail and a commitment to delivering exceptional results? We're seeking a proactive and highly engaged Account Manager who can build strong client relationships, lead projects effectively, and ensure the delivery of high-quality work. Experience in the healthcare sector (services, pharmaceuticals, or medical device/tech) would be a significant advantage.Requirements3-5 years of experience in a fast-paced, full service marketing/advertising agency settingProven ability to manage multiple projects and clients concurrentlyExperience collaborating with cross-functional teams (creative, media, production)Exceptional organizational, problem-solving, and communication skillsExceptionally strong attention to detailStrong client relationship management abilitiesBachelor's degree in a related fieldPassion for the healthcare industry is a plus but we are willing to teach you the industry.Client OverviewYou will be responsible for a portfolio of clients (3-5) in the health and wellness sector across all types of projects from print production, branding, packaging, strategic planning to digital media - we do it all. This requires adaptability, a strong attention to detail, and the ability to manage a variety of project types.Key ResponsibilitiesThe Account Manager is expected to work seamlessly with agency teams to bring client initiatives to completion. The Account Manager works closely with the strategic leadership to initiate and develop strategic solutions to meet client objectives and also has fiscal accountability at the project level - including management of client budgets.Strategic PlanningAbility to identify and constructively think about strategic client opportunities and marketing initiatives under the leadership of agency managementKeen interest in client business and a self-initiator to grow your own knowledge baseContribute to strategic business plans and/or projects such as brand positioningSupport media efforts with the ability to sell, pitch, explain and fuel execution and guide insights on in-market performanceClient & Team RelationsAbove all, execute marketing programs that yield the desired business results for our clientsSuccessfully manage, maintain and build client relationships to support agency growthMaintain proactive communications with both client and management team on account and project statusOwn project management for all account initiatives to ensure projects are completed on time, within budget and meet or exceed client expectationsArticulate, and adhere to, agreed-upon project directives and production guidelinesCollaborate effectively with digital, creative, production and other teams to facilitate and complete client initiativesResponsible for developing and advocating the positioning strategy for all creative projectsCraft and present creative/media briefs, presentation decks to clients and present to creative upon client approvalPrepare and lead accurate and timely internal communication: email communications, status reports, budgets, etcFiscal AccountabilityInitiate and sell in appropriate recommendations to support client objectives and grow account profitabilityWork in conjunction with creative team, production manager and external resources to develop estimates and get them approved by our clientsWork with production manager and accounting rep on monthly billing for assigned clientsParticipate in monthly client forecastingBenefits401k with 3% Employer ContributionHealth, Dental, Disability and Life InsuranceVoluntary Vision InsurancePaid Time OffGenerous Holiday ScheduleAnnual Company GatheringDog Friendly EnvironmentOffice closure between Christmas and New YearsPaid volunteer timePaid parental leaveIf you are excited by this opportunity and believe your skills and experience align with our requirements, please submit your resume and cover letter.
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