The Store Manager will pay close attention to detail, have a strong work ethic & will enjoy and work well with the general public. Sales, customer service, communication & office technology skills are required. Store Manager must be able to work weekends, holidays and some overtime, with a general schedule of Tuesday through Saturday. Candidate must pass drug screen, criminal & financial background. Responsibilities & Duties include, but are not limited to, overall store sales, customer service, marketing, collections, safety, security & general light maintenance of the facility; run optimum income & occupancy levels by effectively utilizing management approved advertising & promotions to rent storage units; provide outstanding customer service, including assessing & resolving customer complaints/issues; professionally handle telephone & walk- in inquiries; visually inspect the property daily, observe & respond promptly to situations & effectively communicate with management & site staff; open & close office timely; keep delinquencies at or below company standards; maintain daily, weekly, monthly, quarterly reports & assist in auction preparation; keep grounds neat, clean, safe & secure while facilitating minor/light maintenance & daily lock check; effective communicate deficiencies with management & site staff.
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