Senior Account Director

Company Description

Adjective & Co. is an award-winning branding and advertising agency headquartered in Jacksonville Beach, Florida with satellite offices in New York. We specialize in brand strategy, brand identity and design, advertising, digital, social media, and brand management. We only work with people who don’t suck—that goes for clients AND team members.

We truly believe a happy team creates amazing work, you can do more with less, get scrappy when needed, and outthink vs. outspend the competition. Notable un-sucky clients include Gatorade, Insomnia Cookies, Chipotle, Sweetwater, New York Islanders, THE PLAYERS, and many others. We give our team lots of freedom, but it comes with lots of responsibility—and the occasional happy hour or three.

Us trapped in a bulleted nutshell

The Un-agency

Ad Age "Small Agency of the Year" Southeast Gold

Award winning creative (Over 200 gold and silver ADDY awards)

Ad Age Best Places to Work & Inc. Magazine “Top 50 Best Workplaces in the U.S." 4+years

Inc. 5000 list of the fastest-growing private companies in America

Killer portfolio of brands and clients that don't suck

Not on Facebook

Love coming to work. Hate leaving.

Think Winston Wolf, but in agency form

Out to take over the world

Big Perk Energy

Beach office within walking distance to the ocean in Jax Beach

Flexible work schedule

Travel accommodations for remote employees

Amazing, collaborative team environment (lots of work, but lots of fun)

Six weeks in holidays throughout the year and your birthday off

Vacation Un-Policy (take vacation time when you go on vacation)

Grown-up stuff like healthcare, dental, and retirement plan

Freedom to work when and where is best for you

Award shows & Annual trips

Job Description

The Sr. Account Director is a senior client leader and strategic partner who brings rigor, empathy, and excellence to every aspect of account management. You are deeply fluent in client service, brand strategy, and integrated marketing, with a sharp eye for quality and a strong respect for the craft of the work.

In this role, you lead key client relationships, drive strategic initiatives, and guide cross-functional teams to deliver thoughtful, effective, and high-quality work. You balance big-picture thinking with hands-on leadership ensuring projects move forward seamlessly while aligning to broader brand and business objectives.

You are comfortable leading day-to-day client engagement, shaping briefs, presenting work, and navigating complex dynamics, while partnering closely with senior leadership to evolve long-term account strategy and growth.

What You'll Do

Client Leadership & Account Management

Serve as the senior day-to-day client lead across assigned account(s)

Build strong, trusted client relationships rooted in transparency, accountability, and results

Lead client communications, status, and key deliverables with confidence and clarity

Support scope development, timelines, and overall account health in partnership with leadership

Anticipate client needs, proactively solve problems, and navigate challenges with professionalism

Contribute to identifying and driving organic growth opportunities within account(s)

Strategy & Work Leadership

Translate client goals into clear, actionable strategies and integrated plans

Partner with strategy and creative teams to develop work that is both strategically grounded and creatively compelling

Ensure all deliverables align with brand objectives and deliver measurable impact

Lead development of briefs, presentations, and key strategic outputs

Team Leadership & Development

Lead and mentor account team members, fostering growth, accountability, and strong performance

Provide clear direction, constructive feedback, and support across projects

Stay close to the work—reviewing, guiding, and elevating while empowering the team

Model strong client communication, collaboration, and problem-solving behaviors

Operations & Financial Management

Manage project scopes, timelines, and budgets to ensure work is delivered on time and on budget

Monitor scope creep and flag risks proactively, partnering with leadership on solutions

Support forecasting and resource planning efforts

Maintain strong operational discipline across all workstreams

Collaboration & Integration

Partner closely with cross-functional teams (both internally and externally) to ensure seamless execution

Foster a collaborative, solutions-oriented environment across internal and external partners

Ensure alignment across teams and consistency across all touchpoints

Qualifications

Qualifications & Experience

8–10+ years of experience in fast-paced agency environments

3–5+ years of experience leading teams and managing direct reports

Proven success in Account Director or Sr. Account Director roles

Experience managing complex, integrated accounts (retainer and/or project-based)

Strong client management and communication skills

Demonstrated ability to lead multiple workstreams and priorities simultaneously

Experience contributing to account growth and long-term planning

Strong presenter with the ability to communicate ideas clearly and persuasively

Solid financial acumen and understanding of scopes, budgets, and resourcing

Highly organized with strong attention to detail

Additional Information

Who You Are

You connect dots others miss

You bring calm to chaos and clarity to complexity

You’re a proactive problem solver who doesn’t just raise flags, you bring solutions in order to move things forward

You say the hard things (the right way)

You care about the work and won’t let it slip

You’re a team builder, not just a team manager

You take ownership, not shortcuts

You’re serious about doing great work—but easy to work with