The Senior Account Manager is a critical role within the Customer Success department that partners directly with Sales to best service our advertising agency partners and execute on a variety of campaigns to meet client targets. What You'll Achieve • Take ownership of GumGum's renewal business Lead the charge in supporting GumGum's renewal business by providing GumGum clients with an industry-leading end-to-end experience • Build strategic and long-lasting relationships with GumGum's key clients • Attend in person meetings and entertain clients as deemed necessary • Present campaign performance and updates to client or sales team and communicate optimizations to achieve goals • Discover incremental opportunities for growth among existing campaigns • Driving strategy for growth of key accounts Meet with Ad Ops to suggest campaign optimizations • Provide feedback to the company on how to best service clients' needs • Work with the Manager of Account Management and Lead AM to help mentor new team members. At GumGum, competitive base pay is a part of a total rewards package which also includes benefits, an emphasis on recognition, development, and wellness.
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