Senior Account Manager

The Senior Account Manager is a critical role within the Customer Success department that partners directly with Sales to best service our advertising agency partners and execute on a variety of campaigns to meet client targets. Additionally, the Senior Account Manager helps facilitate the management of all aspects of the campaign internally, working with our Design team, the Advertising Operations team and Engineering team to expertly set up each campaign according to key performance indicators. What You'll Achieve • Take ownership of GumGum's renewal business • Lead the charge in supporting GumGum's renewal business by providing GumGum clients with an industry-leading end-to-end experience • Build strategic and long-lasting relationships with GumGum's key clients • Attend in person meetings and entertain clients as deemed necessary • Present campaign performance and updates to client or sales team and communicate optimizations to achieve goals • Discover incremental opportunities for growth among existing campaigns • Driving strategy for growth of key accounts • Support Sales in managing and executing strategic sales opportunities • Understand the client pipeline and strategically use current campaign success to help secure revenue on future initiatives. Meet with Ad Ops to suggest campaign optimizations • Provide feedback to the company on how to best service clients' needs • Work with the Manager of Account Management and Lead AM to help mentor new team members. At GumGum, competitive base pay is a part of a total rewards package which also includes benefits, an emphasis on recognition, development, and wellness.