Senior Account Manager

Senior Account Manager

Spectruss | Chattanooga, TN | In-office | $70,000 to $80,000

About SpectrussSpectruss is a high-end boutique marketing and advertising agency in downtown Chattanooga. We work with a small, select group of mid-market companies, and we take on the problems other agencies can't or won't solve.

We lead with Fractional CMO strategy. We sit at the table with ownership, diagnose what's actually broken in a company's growth engine, and build the plan. Clients can then have us execute against that plan across advertising, AI search and SEO, website development, and content and campaign production, or we can direct their internal team.

We operate on a one-client-per-industry-per-market basis. That means we never compete against our own work, and it means every engagement is deep rather than transactional. We have been doing this since 2012 and have managed more than $25M in ad spend.

This is a small, senior team + contractors. There is no middle management to hide behind and no bureaucracy to slow you down.

The RoleThis role combines account management and project management. You will own the client relationship and the execution behind it: keeping strategy moving into delivery, keeping clients informed, and keeping the internal team unblocked. You are the person who makes sure nothing falls through the cracks.

This is not a coordinator seat. We are looking for someone who has already owned client relationships, already managed creative and technical teams, and already had the hard conversations about scope, budget, and timelines.

What You Will DoOwn the client relationship for your book of engagements, including status calls, reporting, and escalationsOwn project timelines, deliverables, and budgets end to endTranslate strategy into executable plans and hold the team to themCoordinate designers, developers, videographers, and strategists to hit deadlinesRun our project management system in ClickUp and keep it accurate enough to make decisions fromScope new work, flag scope creep early, and protect engagement profitabilityIdentify growth opportunities within existing accounts and bring them forwardBuild and improve internal processes as we growPrepare client-facing reporting and pull performance data from Google Ads, Meta, GA4, and Search ConsoleSupport new client onboarding from kickoff through first deliverables
What We Are Looking For4+ years in account management or project management on the agency sideProven track record owning multiple client relationships at once, not just their timelinesComfort in the room with business owners and executives, not just marketing coordinatorsStrong working knowledge of digital marketing: paid media, SEO, web development, content, and analyticsComfort with project management software (ClickUp preferred) and CRM platforms (GoHighLevel a plus)Excellent written and verbal communication, especially the ability to explain marketing work to non-marketersGenuinely organized, not just detail-oriented on a resumeWilling to be in the office in downtown Chattanooga
Nice to HaveExperience with GoHighLevel, WordPress, Google Ads, or Meta Business SuiteBackground in content production or video project managementFamiliarity with EOS or a similar operating system
Compensation and Benefits$70,000 to $80,000 base, depending on experience$300 per month toward the individual health plan of your choicePerformance bonus structurePaid time off and paid holidaysOffice closed between Christmas and New Year, on top of your PTODowntown Chattanooga office with a small, senior team and direct access to leadership
How to ApplySend your resume and a short note about the most complicated client engagement you have personally owned. Tell us what went wrong and how you handled it. We care more about that than a cover letter or the standard application that blends in with everyone else.

Spectruss is an equal opportunity employer.