Senior Account Manager, Branded Content

Podcasting, the fastest-growing new media, today has more monthly users than streaming music services or Netflix; • iHeart is the home of many of the country's most popular and trusted on-air personalities and podcast influencers, who build important connections with hundreds of communities across America; • We create and produce some of the most popular and well-known branded live music events in America, including the iHeartRadio Music Festival, the iHeartRadio Music Awards, the iHeartCountry Festival, iHeartRadio Fiesta Latina and the iHeartRadio Jingle Ball Tour; • iHeartRadio is the #1 streaming radio digital service in America; • Our social media footprint is 7 times larger than the next largest audio service; and • We have the only complete audio ad technology stack in the industry for all forms of audio, from on demand to broadcast radio, digital streaming radio and podcasting, which bring data, targeting and attribution to all forms of audio at an unparalleled scale. What We Need: iHeartMedia is looking for a Senior Client Success Manager to join the Ruby (branded content) team; this person will bring a positive attitude and a curiosity to learn. What You'll Do: • Serve as the lead point of contact for all key stakeholders • Build and maintain excellent client & partner relationships • Work cross-functionally with clients and sales, creative custom podcast production team, sales research, and technical teams • Lead conversations with the client around creative timelines, asset delivery, and third-party tracking to ensure campaigns launch in a timely manner • Work with internal AdOps and client as needed to troubleshoot any ad creative issues that impact tracking, implementation, or reporting • Partner with our production team and audience development lead to communicate podcast production updates and marketing initiatives to clients • Monitor and analyze campaign delivery and performance emphasizing big wins and recommending any optimization opportunities • Address client questions and feedback in a timely and accurate manner • Build formal presentations that highlight podcast and media performance in addition to audience insights, campaign learnings, and recommendations for future campaigns Position Type: Regular Click here to learn about E-Verify.