Senior Account Manager; Digital Marketing Advertising

Position: Senior Account Manager (Digital Marketing Advertising) Leap Group is seeking a Senior Account Manager to manage our digital marketing advertising partnerships and oversee high‑impact projects. If you need reasonable accommodation to apply, interview, or do the job, please include your request in the application. As a Senior Account Manager, you’ll orchestrate cross‑functional teams, manage client expectations, and deliver high‑quality deliverables. Responsibilities • Client engagement – managing relationships with mid‑senior and junior levels, and maintaining senior client familiarity • Reporting to up to Account Director – provide updates on client health, project status, and burn rate • AMM leadership – guide and support subordinate staff • Lead cross‑functional meetings and presentations; coordinate next steps • Strategic thought leadership – collaborate with internal strategists and provide guidance to teams • Manage high‑ and medium‑touch assignments; drive project fulfillment and quality deliverables • Creative guidance and assessment – ensure strong direction and high‑quality creative output • Media guidance and assessment – ensure strong direction and high‑quality media output • Digital experience assessment – hold teams accountable for timely, insightful reporting • Production influence – collaborate with producers to manage projects and gain client alignment for momentum and efficiency • Financial awareness – approve billing, monitor hours, and manage projects for efficiency Qualifications • 5+ years agency account management experience • Demonstrated capacity for developing and understanding strategy • Experience managing government or public sector clients and understanding compliance nuances • Excellent communication and relationship management skills; adept at navigating complex interpersonal dynamics • Skilled in brainstorming creative ideation with a team • Prior experience with both B2B and B2C marketing • Ability to juggle multiple competing tasks and deadlines without sacrificing timeliness or quality • High degree of detail and process orientation • Self‑starter mentality with a passion for continuous learning