Feb. 24, 2024

Senior Account Manager, Strategic Account Services

Amazon.com Services LLC Nashville, Tennessee

The Senior Account Manager role is focused on driving business growth for some of the most influential sellers on Amazon, ensuring Seller satisfaction by delivering a high level of service through strategic insights and relentlessly high... operational standards. In this role, you will be the influencer building and executing strategic joint business plans with your Selling Partners and collaborating with them to explore innovative ways to identify and execute new selection, merchandising, and operational improvement opportunities. The ideal candidate for this role should possess strong client management skills with the keen ability to identify and prioritize the right inputs and outputs to deliver on agreed service levels. They will be able to manage multiple workflows in a fast-paced work environment and actively participate in continuous improvement initiatives. The key responsibilities of a Senior Account Manager include but are not limited to: Selling Partner Support and Business Growth: Identify, action and/or provide advice on how to improve business input metrics that drive growth and improve end customer experience.

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