Senior Amazon Brand Manager

Position: Senior Amazon Brand Manager

Location: Fully remote

Schedule: Full time, exempt

Compensation: $82,000–$95,000 salary

Benefits & Perks: Paid time off, paid holidays, monthly health stipend

NOTE: A short (1-3 min) video upload is required for your application to be considered. All videos will be reviewed by a human - no AI filtering. Details below.

Overview

Ballard House is a founder-led ecommerce company that partners with established brands to scale Amazon operations using our in-house logistics, content creation and advertising infrastructure. Founded in 2017, we began as an Amazon reseller and transitioned to brand partnerships in 2023, bringing operational excellence to a portfolio of eight and nine-figure brand partnerships.

We’re hiring a Senior Amazon Brand Manager to run strategy and execution across a portfolio of brand partners. This role manages brand relationships, and acts as quarterback for channel strategy, helping coordinate and integrate merchandising, advertising, content, catalog and inventory planning. You will be responsible for understanding each brand’s goals, identifying the highest-value growth opportunities, coordinating internal execution, and keeping brand partners clearly informed on progress.

This is not a generic account management role. You will need to understand how Amazon actually works. A great candidate will be someone who deeply understands how to win on Amazon, loves building collaborative relationships, can manage details across multiple simultaneous projects, and is skilled in using data to make strategic decisions.

What You’ll Do:

Develop strategy and own execution to grow an assigned portfolio of Amazon partner brands in collaboration with internal teams across inventory, creative, advertising, catalog and logisticsIdentify clear quarterly priorities for assigned brands and keep internal teams aligned on what matters mostServe as the primary point of contact for brand partners, leading regular updates and strategy conversationsDrive project management to ensure cross functional teams are on pace for brand project deadlinesCollaborate with leadership and brand partners to set annual growth and development goals including merchandising, advertising, content and other opportunitiesAnalyze brand performance across key Amazon metrics including sales, sessions, conversion rate, TACoS, BSR, share of voice, inventory position, and catalog healthRun annual planning and quarterly progress meetings with brands and Ballard leadershipStay curious and build deep working knowledge of Amazon Seller Central, ecommerce merchandising, marketplace strategy, and brand operations as the industry evolves

Qualifications

5+ years of experience in ecommerce brand management or agency account management ideally within CPG, Amazon or DTC setting3+ years hands-on experience with Amazon Seller Central or Vendor CentralExperience managing client relationships, internal stakeholders, or cross-functional projects with clear ownership of outcomesStrong understanding of ecommerce vs brick and mortar merchandising, Amazon listing optimization, keyword strategy, pricing, promotions, and content performanceComfortable working with metrics such as TACoS, CVR, sessions, advertising efficiency, and inventory availabilityStrong project management skills with the ability to manage multiple brands, priorities, deadlines, and internal contributors without dropping the ballClear written and verbal communicatorComfortable operating in a small business environment where some systems are still being built

This role is for you if:

You think in ASINs, not just SKUsYou’ve owned brand strategy within a marketplace context, and know how to pull levers like pricing, promotions, and catalog structure to drive growthYou are comfortable getting into the weeds on Amazon, not just ‘asking the team’You prefer small biz scrappy to corporate drama and committeesYou love to win, and hate losingYou know how to clarify the goal, identify the bottleneck, and drive the next actionYou believe AI will bring tremendous leverage to the people who master itYou wouldn’t trade your reputation for a short-term win

Probably not the right fit if you:

Want to own high-level strategy, but not do any hands-to-keyboard executionDon’t like analyzing data or finding the story within a spreadsheet reportNeed perfect SOPs and fully built systems before you can make progressGet overwhelmed managing multiple brands, projects, and competing prioritiesPrefer easy goals because missing a target feels uncomfortableDislike direct client communication or difficult conversations to solve shared challengesThink AI is something for other people to figure out

Company Core Values

These aren’t poster values. We use them every day to make decisions. If they match how you operate, you’ll fit right in.

Company Core Values

These aren’t poster values. We use them every day to make decisions. If they match how you operate, you’ll fit right in.

Unimpeachable Character: Be someone others are always proud to associate with, personally and professionally

Open and Honest: Feedback is our fuel to grow

Play to Win: Define what it takes to win, then do it

Always Moving Forward: We choose relentless positivity

How to Apply:

Please submit a 1-3 minute video answering the following. We don't care about polish--care about clarity, energy, and how you think.

Why are you interested in this position? What are your strengths? What's something small you've learned recently that made a real difference?

Submit your video via this Google Form: https://forms.gle/5NwpFVUM3jcwi2ov7