Senior Analyst, Advertising Operations- Orange Apron Media

With a career at The Home Depot, you can be yourself and also be part of something bigger.

**Position Purpose:**

The Senior Analyst, Advertising Operations is responsible for delivering campaign activation excellence and a best-in-class advertiser experience by owning end-to-end execution for assigned advertisers/pods, translating performance into optimization recommendations, and proactively resolving operational or platform issues. This role strengthens advertiser experience through clear communication, analysis, and scalable enablement, partnering cross-functionally to improve outcomes and operational efficiency.

**Key Responsibilities:**

Advertiser Support & Account Partnership- 25%

* Serve as a trusted day-to-day partner for assigned advertisers/pods, provide guidance that balances advertiser goals with operational best practices.
* Support onboarding and ongoing enablement by contributing to walkthroughs, structured communications, and how-to resources
* Proactively mitigate issues (delays, reporting questions, pacing concerns) with clear updates and next steps.

Campaign Activation & Operational Execution-25%

* Lead and own campaign operations across assigned scope while meeting deadlines, partnering with Analyst on flawless execution.
* Ensure campaign setup aligns to execution standards and operational requirements, coordinate dependencies with partners.

Performance Reporting, Insights, and Optimization-25%

* Own recurring and ad hoc reporting, translate findings into clear recommendations and actions.
* Conduct deeper analyses (e.g., taxonomy, SKU-level insights, creative performance, pacing drivers) to improve outcomes.
* Present and track key metrics that support optimization, operational efficiency, and stakeholder visibility.

Process Improvement and Cross-Functional Collaboration-15%

* Build and refine scalable workflows, systems, and documentation to reduce manual work and improve consistency.
* Develop playbooks/best practices and maintain team knowledge repositories/tools.
* Partner with product/engineering/internal stakeholders to stay aligned on platform updates and execution standards.

Troubleshooting, QA, and Issue Resolution-10%

* Proactively troubleshoot campaign issues (pacing, performance, operational blockers) and coordinate ticketing/follow-ups.
* Validate accuracy of outputs (pacing/spend/reporting) and partner with measurement teams to resolve discrepancies.

**Direct Manager/Direct Reports:**

* Position reports to Manager, Advertising Operations.
* This position has 0 direct reports.

**Travel Requirements:**

* Typically requires overnight travel less than 5% of the time.

**Physical Requirements:**

* Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

**Working Conditions:**

* Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

**Minimum Qualifications:**

* Must be eighteen years of age or older.
* Must be legally permitted to work in the United States.
* The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
* 3 years professional work experience.

**Preferred Qualifications:**

* 3-4+ years of relevant experience in advertising, media, or account management roles
* The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job
* Ability to convey complex or technical ideas in easy-to-understand terms to diverse audiences; strong written/verbal communication.
* Strong analytical mindset, able to interpret performance, identify trends, and recommend optimizations (pacing, bid strategy, taxonomy, creative).
* Proven ability to manage multiple projects, prioritize competing demands, and deliver on deadlines in a high-volume environment.
* Experience partnering cross-functionally and supporting external suppliers/customers in a service-oriented, solutions-first manner.
* Process improvement and enablement experience (building workflows, training materials, onboarding, documentation).

**Minimum Education:**

* The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

**Preferred Education:**

* No additional education

**Minimum Years of Work Experience:**

* 3

**Preferred Years of Work Experience:**

* No additional years of experience

**Minimum Leadership Experience:**

* None

**Preferred Leadership Experience:**

* None

**Certifications:**

* None

**Competencies:**

* Action Oriented
* Collaborates
* Drives Engagement
* Communicates Effectively
* Customer Focus
* Drives Results