Senior Business Analyst

The UMIS Business Analyst is responsible for providing subject matter expertise for the City s Utility Billing System (UMIS), and for developing the functional requirements, testing, training, implementation, and support artifacts specific to the UMIS application portfolio in close collaboration with the business domain and business subject matter experts. Five (5) years hands on experience as a business analyst required Knowledge of the utility business domain Strong interpersonal skills Excellent organizational, written, and verbal communication skills Project management, process and documentation skills Detail oriented, able to multi-task and meet deadlines Self motivated and able to work under minimum supervision Experience in gathering user requirements and production of formal business requirements and functional specifications Understanding of web technologies, mobility, infrastructure and relational database concepts. Innovative self starter with excellent communication skills Meet with Applications Program Manager at least once a week to provide smooth communication Create and maintain a work environment that promotes effective communication between team members and management. Adhere to the standards and requirements set to provide a business-oriented and professional work environment. Work with Service Provider management in setting performance objectives and goals on a quarterly basis.