April 24, 2025

Senior Creative Account Manager - Brand & Product Marketing

Chewy Boston, Massachusetts

You will partner closely with business collaborators and creative leaders to deliver well-rounded, data-driven creative solutions across a variety of touchpoints. What You'll Do: • Lead creative strategy and execution across priority initiatives including: • Product Marketing: Loyalty program campaigns, app adoption and engagement journeys, Autoship awareness and retention efforts. • Develop and communicate creative approaches that align with the customer journey and influence behavior across acquisition, engagement, and retention touchpoints. • 6+ years of experience within an agency or marketing department, preferably within eCommerce and/or retail • Proven ability to lead large, cross-functional creative initiatives from concept to execution • Demonstrated success in developing and bringing products to market, whether campaigns for customer lifecycle marketing (e.g., loyalty, app, retention) and/or brand-building initiatives (e.g., packaging, product launches) • Strong partner management and communication skills; capable of influencing at all levels • Customer-centric and data-driven • Deep knowledge of multi-channel marketing and brand development standard processes • Ability to lead multiple projects and priorities with precision and grace under pressure • Be adaptable to a fast-growing, changing environment; this role will work closely with multiple departments and leaders at all levels • Be organized, forward-looking, meticulous, and proactive • A team-first approach and a willingness to roll up your sleeves to get things done. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].

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