Senior Manager - MarTech AI Product Management

The Senior Manager, MarTech AI Product Management, will be responsible for delivering and scaling AI-powered products and use cases that enable marketers across the enterprise. This role focuses on hands-on product leadership, translating business needs into high-impact AI solutions within the MarTech ecosystem.

 

This role will work closely with engineering, marketing, and operations partners to drive execution, experimentation, and continuous optimization of AI capabilities. A commitment to continuous learning is critical, as this role serves as a key translator between technical teams and marketing stakeholders.

**Key Responsibilities:**

* Own the full product development lifecycle including discovery, requirements definition, prototyping, launch, and ongoing optimization
* Translate marketer needs into clear product requirements, user stories, and success metrics
* Work closely with engineering teams to deliver high-quality AI features on time
* Lead in vendor evaluation, onboarding, and ongoing performance management
* Engage stakeholders to gather requirements, validate solutions, and communicate product vision, progress, and outcomes
* Partner with internal teams and external vendors to integrate AI capabilities into the broader MarTech ecosystem

* Bachelor’s degree in Computer Science, Engineering, Economics, or a related field; Master’s degree preferred
* 4–6 years of experience in product management or product forward strategy roles in a highly regulated environment; experience with AI-powered products strongly preferred
* Experience owning products end-to-end and working closely with engineering and data science teams in an Agile environment
* Strong communication and stakeholder management skills, with the ability to translate technical concepts for non-technical audiences
* Familiarity with MarTech platforms and AI-driven marketing use cases preferred
* Passion for AI, innovation, and improving marketer experiences

At American Express, our culture is built on a 175-year history of innovation, [shared values](https://www.americanexpress.com/en-us/company/who-we-are/)and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.